Alexander Romero

• Responsible for developing and maintaining relationships with new and existing customers.
• Meet with customers to identify scope of work, estimate, and sell system adds/modifications so as to meet or exceed customer expectations.
• Responsible for identifying, estimating and selling projects in HVAC, building automation and control (BAS), Fire and Security, Energy Services and service agreements.
• Participated in team-building activities to enhance working relationships
• Increased Charlotte branch sales by over 100%.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting

Responsibilities

• Responsible for ensuring timely, efficient repairs and maintenance of state equipment within assigned territory.
• Troubleshooting a plethora of equipment. (Including but not limited to AC voltage, DC voltage, single-phase, and three-phase equipment)
• Follow proper safety procedures in order to safely maintain the workspace
• Provided equipment operation assistance and training for various contractors and field technicians.
• Responsible for ordering, tracking and maintaining of parts in inventory.
• Led projects and analyzed data to identify opportunities for improvement.

Responsibilities

• Manage, develop, coach, control, and motivate the department employees to develop their skills to ensure that all customer expectations are met or exceeded while utilizing a high safety standard.
  
• Assess the strengths and weaknesses of the service team and manage the program accordingly.
  
• Ensure department and individual sales goals are met.
• Provide service to existing and potential accounts as well as provide support to distribution partners.
• Maintain data relative to partners, accounts, activities, as well as document customer interactions.
• Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them.
  

Responsibilities

• Utilize my technical background to give customer factual data on the status of their equipment.
• Develop key client relationships, negotiating and closing deals.
  
• Convert service calls into sales opportunities.
• Traveling across the state on short notice to promptly respond to customer needs.
• Meet and exceed set sales goals.