Alexander Salgado
Whittier,CA
Summary
Dedicated customer service professional with over 6 years of experience in delivering exceptional support and enhancing customer satisfaction. Proven ability to resolve issues efficiently and foster positive relationships through strong communication and problem-solving skills. Committed to exceeding customer expectations and contributing to team success.
Overview
9
9
years of professional experience
Work History
Dental Assistant
Tri-City Dental Smiles Dentistry and Orthodontics
Whittier, California
07.2024 - Current
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as composite resin, impression material and cements for use by the dentist.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Kept accurate records of dental treatments provided for each patient's visit.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Checked with participants throughout procedures to help alleviate anxiety.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Disney Retail Cast Member
Disneyland Parks And Resorts
Anaheim, California
09.2021 - 09.2023
- Greeted guests with a friendly smile and engaged in conversation to ensure they had an enjoyable experience.
- Assisted guests with questions and concerns while providing exceptional customer service.
- They Processed customer returns
- Performed daily operational tasks such as cash handling, stocking merchandise, and cleaning the theater.
- Monitored guest behavior to ensure safety protocols were followed throughout the facility.
- Processed payments from customers accurately and efficiently using POS systems.
- Resolved conflicts between guests or staff members in a professional manner.
- Collaborated with colleagues to ensure efficient operations throughout shifts.
- Trained new cast members on procedures, policies, and safety regulations.
- Received deliveries from vendors, sorted them into inventory categories, and stocked shelves accordingly.
- Posed for photos with patrons to offer memorable pictures of experiences.
- Maintained costume by laundering regularly and followed set appearance requirements.
Cleaner/Repair Technician
Classic blinds
La Habra, California
11.2015 - 10.2021
- Drive to customer’s location, where I would detach blinds and take back to warehouse.
- Customers are given a final estimate as well as a time frame of when the blinds will be returned.
- At warehouse blinds are cleaned, sanitized, and repaired.
- Exceptional customer service skills are required the whole project.
- Swept sidewalks and driveways of debris.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Followed company uniform, performance and security policies with every job.
Education
High School Diploma -
La Habra Highschool
La Habra, California06-2018
Skills
- Strong work ethic
- Critical thinker
- Multitasker
- Strong communication skills
- Efficient worker
- Equipment Sterilization
- Patient Relations
- Restorative procedures
- Patient records gathering
Timeline
Dental Assistant
Tri-City Dental Smiles Dentistry and Orthodontics
07.2024 - Current
Disney Retail Cast Member
Disneyland Parks And Resorts
09.2021 - 09.2023
Cleaner/Repair Technician
Classic blinds
11.2015 - 10.2021
High School Diploma -
La Habra Highschool