Alexander Santana
Summary
Proactive Store Manager with extensive experience in daily operations, inventory control, and employee management in fast-paced retail environments. Skilled in resolving customer complaints, training staff, and maintaining clean, safe workspaces. Known for strong problem-solving abilities, effective communication, and fostering team development and motivation - all done with a positive attitude and high energy.
Overview
19
19
years of professional experience
Work History
Store Manager
Express Food Store
07.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Painter
Alvarez Painting
07.2024 - Current
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Bakery Production Worker
Panaderia Penas Altas
09.2005 - 10.2023
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
Education
Bachelor of Science - Educational Mechanical Engineering
ISP Juan Marinello
Matanzas, Cuba07-2001
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store Opening and Closing
- Team Leadership
- Friendly and Positive
- Outstanding communication skills
- Team Building and Leadership
- Team motivation
Languages
English
Professional Working
Timeline
Store Manager
Express Food Store
07.2024 - Current
Painter
Alvarez Painting
07.2024 - Current
Bakery Production Worker
Panaderia Penas Altas
09.2005 - 10.2023
Bachelor of Science - Educational Mechanical Engineering
ISP Juan Marinello
Similar Profiles
John JonesJohn Jones
Warehouse Manager/Delivery Driver at United Food Express/Finnys Food ServceWarehouse Manager/Delivery Driver at United Food Express/Finnys Food Servce
Perla ChaviraPerla Chavira
Operations Manager at Food Express Inc.Operations Manager at Food Express Inc.
Raymond JohnsonRaymond Johnson
Forklift Operator at Frozen Food ExpressForklift Operator at Frozen Food Express