Alexander Scanlan
Olathe,KS
Summary
Results-driven food service supervisor of 4 years, skilled in food safety and inventory management. Achievements include reducing food waste and improving customer satisfaction scores through effective staff training and proactive issue resolution.
Overview
7
7
years of professional experience
Work History
Lead Cook
POWDR
Frisco, CO
11.2024 - 04.2026
- Trained new cooks on food safety protocols and kitchen equipment operation.
- Coordinated inventory management, reducing waste through effective stock rotation practices.
- Maintained high standards of cleanliness and organization in all kitchen areas.
- Assisted in special events by creating tailored menus that met diverse dietary needs.
- Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
Food Service Supervisor
Sodexo Food Service
Golden, CO
08.2023 - 05.2024
- Collaborated with management to improve menu offerings based on customer feedback and trends.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
- Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
Kitchen Manager
Caseys General Stores Inc
Overland Park, KS
08.2019 - 06.2023
- Oversaw daily kitchen operations, ensuring adherence to food safety standards and operational efficiency.
- Conducted regular performance evaluations for direct reports to help identify areas for improvement as well as recognizing successes and contributions.
- Reduced food waste significantly, carefully managing inventory and implementing sustainability practices.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
High School Diploma -
Blue Valley Southwest HS
Overland Park, KS05-2022
Skills
- Meal preparation
- Kitchen management
- Food safety
- Kitchen organization
- Crew training
- Ingredient knowledge
- Shift leadership
- Knife skills
Timeline
Lead Cook
POWDR
11.2024 - 04.2026
Food Service Supervisor
Sodexo Food Service
08.2023 - 05.2024
Kitchen Manager
Caseys General Stores Inc
08.2019 - 06.2023
High School Diploma -
Blue Valley Southwest HS