Alexander Shaff
Metamora
Summary
Hardworking customer service employee with 2+ years of experience in a fast paced customer service environment in which efficiency and customer satisfaction are prioritized. Understands the importance of maintaining a clean and organized store to enhance the customers' experience as well as to maintain a positive company image. Demonstrates ability to multitask and prioritize based on customer needs, as well as a willingness to work with and learn from others.
Overview
3
3
years of professional experience
Work History
McDonald's Crew Member
McDonald's
02.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Often would require the ability to work efficiently while the store was under staffed.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- At times would train new team members on procedures, customer service, and sales techniques.
Education
Metamora Township High School
Metamora, Illinois05-2022
Skills
- Customer service oriented
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Interpersonal communication
- Willingness to learn
- Reliability and punctuality
- Problem-solving
Timeline
McDonald's Crew Member
McDonald's
02.2023 - Current
Metamora Township High School
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