Alexander Simms
Randolph,MA
Summary
Skilled Technician with a proven track record at Toyota Dealership, adept in maintenance and repair, and innovation skills. Excelled in diagnosing automotive issues and enhancing team training, significantly improving service quality. Demonstrates exceptional problem-solving abilities and commitment to customer satisfaction.
Overview
2
2
years of professional experience
Work History
Technician
Toyota Dealership
Braintree, MA
07.2024 - Current
- Performed automotive preventive maintenance and inspected tires.
- Worked alone or as part of team to handle many daily service appointments.
- Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
- Completed inspections on every vehicle to check brakes, tires, and fluids.
- Rotated tires and checked brakes on vehicles.
- Performed oil changes on vehicles according to manufacturer specifications and customer requirements.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
Sales Associate
Sears Roebuck
Braintree, MA
07.2022 - Current
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered customer inquiries regarding product features, pricing, and availability.
- Answered incoming telephone calls to provide store, products and services information.
- Greeted customers and provided exceptional customer service.
- Cleaned shelves, counters and tables to maintain organized store.
- Used technology resources to assist customers in locating and selecting items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Transmission Technician
Pro built
Holbrook, MA
07.2023 - 09.2024
- Resolved customer complaints related to transmission system failures or malfunctions.
- Assisted other technicians in troubleshooting complex transmission problems.
- Educated customers about the importance of regular maintenance for their car's transmission system.
- Conducted test drives before and after repair services.
- Removed transmissions, diagnosed problems and repaired components.
Education
Associate of Applied Science - Automotive Technology
Massachusetts Bay Community College
Wellesley Hills, MA05-2026
High School Diploma -
Blue Hills Regional Technical Vocational
Canton, MA05-2024
Skills
- Maintenance and repair
- Installation and repair
- System Tests
- Innovation skills
- Team Training
Timeline
Technician
Toyota Dealership
07.2024 - Current
Transmission Technician
Pro built
07.2023 - 09.2024
Sales Associate
Sears Roebuck
07.2022 - Current
Associate of Applied Science - Automotive Technology
Massachusetts Bay Community College
High School Diploma -
Blue Hills Regional Technical Vocational
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