Alexander Smith
Kansas City,MO
Summary
I am an experienced theater staff member with a background in various aspects of theater operations, including box office operations, concessions management, cleaning theaters and making them presentable for customers, and customer service. Strong skills in team collaboration, conflict resolution, reliability, and problem-solving. I have demonstrated the ability to help maintain and improve theater operations and cleanliness. I have a proven record of improving overall theater efficiency and contributing to the overall success of theater productions.
Overview
3
3
years of professional experience
Work History
Theater Staff
B&B Theaters
Kansas City, Missouri
01.2022 - Current
- Operated cash registers when selling concessions to customers.
- Checked tickets at the entrance of the theater before allowing guests to enter.
- Maintained a clean theater environment before, during, and after each performance.
- Greeted customers and assisted them with ticket purchases.
- Stocked concession stands with food items and beverages for sale.
- Provided customer service to patrons by answering questions and resolving issues.
- Trained new employees on proper use of theater equipment and safety protocols.
- Worked effectively in team environments to make the workplace more productive.
Shift Leader
B&B Theaters
Kansas City, MO
07.2022 - 08.2024
- Delegated tasks to employees and monitored activities and task completion.
- Supervised the cleaning of restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Supervised coworkers during daily shifts, ensuring efficient operation and customer satisfaction.
- Adhered to all health code regulations while preparing food items for customers.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Helping to open and close the theater.
Education
Bachelor of Science - Kinesiology
University of Central Missouri
Warrensburg, MO05-2028
High School Diploma -
Liberty North High School
Liberty, MO05-2024
Skills
- Customer service
- Team collaboration
- Employee training
- Problem solving
- Box office operations
- Cash handling proficiency
- Reliability
- Customer engagement
Accomplishments
- Dean's List - Fall 2024, University of Central Missouri
- National Honor Society - 2023-2024, Liberty North High School
- Varsity Letter, LNHS Men's Golf Team, 2022-2024
- Varsity Letter, Academics, Liberty North High School, 2020-2024
Affiliations
- Kinesiology Club - University of Central Missouri
- Lutheran Student Center Club - University of Central Missouri
Timeline
Shift Leader
B&B Theaters
07.2022 - 08.2024
Theater Staff
B&B Theaters
01.2022 - Current
Bachelor of Science - Kinesiology
University of Central Missouri
High School Diploma -
Liberty North High School
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