Alexander Southerland
Dunkirk,Maryland
Summary
Entry-level IT candidate with Cisco CCST certifications in Networking, IT Support, and Cybersecurity. Experienced in network configuration, troubleshooting, and building simulated environments using Packet Tracer. Strong problem-solving skills with hands-on experience supporting systems and resolving technical issues. Seeking an opportunity to apply technical skills in a real-world IT environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Harris Teeter
Dunkirk, MD
04.2024 - Current
- Process an average of 40–60 customer checkouts per shift with consistent accuracy and friendly service.
- Provide patient, solution-oriented support to customers daily, resolving returns and payment issues.
- Assist store operations by restocking and organizing 20-30 item sets and supporting closing tasks.
Education
High School -
Northern High School
Owings, MD06-2026
Skills
- IP addressing and subnetting
- VLAN configuration (basic)
- Network troubleshooting (connectivity, devices)
- Packet Tracer
- Windows OS troubleshooting
- Basic Linux
- Network security fundamentals
- Wireshark
Certification
Cisco Certified Support Technician (CCST) – Networking, Cisco (Apr 2025)
Cisco Certified Support Technician (CCST) – IT Support, Cisco (Jun 2025)
Cisco Certified Support Technician (CCST) – Cybersecurity, Cisco (Mar 2026)
Timeline
Cashier
Harris Teeter
04.2024 - Current
High School -
Northern High School