Alexander Trahan
Orange
Summary
Versatile professional with expertise in customer service and operations support. Demonstrates strong problem-solving skills and effective team collaboration. Committed to enhancing efficiency and guest satisfaction through strategic initiatives.
Overview
8
8
years of professional experience
Work History
Housekeeping and Maintenance
Board Gaming
Vinton
04.2023 - 03.2026
- Coordinated with housekeeping and maintenance departments to deliver exceptional customer service.
- Supported operations of housekeeping and maintenance departments to improve efficiency.
- Assisted in training employees on safety protocols to uphold guest security.
Sales and Customer Support
VXI Global Solutions - Canton
Canton
10.2021 - 03.2023
- Facilitated high customer satisfaction by resolving issues effectively and delivering friendly service.
- Acted as customer service representative for food stamps, assisting clients with inquiries.
- Conducted various sales activities to enhance product visibility. to drive revenue growth.
- Completed day-to-day duties accurately and efficiently.
- Developed innovative solutions that enhanced team performance and achieved positive outcomes.
- Collaborated with diverse teams to achieve goals and tackle product-related issues.
- Trained new employees on company policies and procedures.
Loading Dock Worker
Fed Ex Warehouse
Hickory
08.2018 - 05.2021
- Adhered to safety protocols during loading and unloading operations.
- Collaborated with packing team to load and unload products, enhancing workflow efficiency.
- Utilized hand truck to streamline movement of goods across loading dock.
- Sorted packages to ensure precise distribution and support inventory accuracy.
- Participated in training new employees on operational procedures.
Education
High School Diploma -
Brookeland ISD
Brookeland, Texas05-2012
Some College (No Degree) - Instrumentation
Lamar Institute of Technology
Beaumont, TXSkills
- Safety compliance
- Clean-up and maintenance
- Equipment maintenance
- Inventory management
- Operations support
- Customer service and support
- Issue resolution
- Problem solving
- Team collaboration
- Adaptability
- Staff training
- Relationship management
- Attention to detail
Timeline
Housekeeping and Maintenance
Board Gaming
04.2023 - 03.2026
Sales and Customer Support
VXI Global Solutions - Canton
10.2021 - 03.2023
Loading Dock Worker
Fed Ex Warehouse
08.2018 - 05.2021
High School Diploma -
Brookeland ISD
Some College (No Degree) - Instrumentation
Lamar Institute of Technology