Randy Altman
Laramie,WY
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
11
11
years of professional experience
Work History
Housekeeping Room Attendant, Maintenance
Kali Schott, David Medina
Laramie, WY
06.2019 - Current
- Analyzed occupancy levels on a daily basis to determine staffing requirements.
- Reviewed daily room assignments for housekeeping staff, ensuring rooms were cleaned according to established guidelines.
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
- Ensured proper use of cleaning equipment and chemicals by all personnel to ensure safety regulations were followed.
- Worked closely with other departments to coordinate special projects involving deep cleaning activities.
- Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Reported damage or theft of hotel property to management.
- Stocked room attendant carts with supplies to keep carts organized and clean.
- Checked inventory for required supplies and made lists for needed cleaning products.
Kitchen Staff Member
Kerri Smith
Laramie, WY
05.2025 - 12.2025
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in inventory management, ensuring proper stock levels for ingredients.
- Collaborated with team members to facilitate timely meal service during peak hours.
Cook
Chilis Resturant
Laramie, WY
02.2024 - 04.2025
- Monitored temperatures of prepared food and cold-storage areas.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Organized storage areas for efficient usage of space.
- Managed portion control using correct utensils during preparation and plating.
- Used standardized recipes and other instructions to prepare food.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Resolved customer complaints regarding food quality or services provided.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Set up work stations prior to opening to minimize prep time.
- Replenished food items from inventory and rotated ingredients.
- Executed proper techniques when preparing menu item ingredients.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Overnight Stocker
Walmart
Laramie, WY
02.2023 - 09.2023
- Assisted customers with product, promotion and policy information.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Followed instructions to properly arrange merchandise items.
- Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Prepared products by adding tags and readying pallets for restocking.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
- Gathered assigned merchandise and transported to store floor locations using hand trucks.
- Received and stocked merchandise in a timely manner.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Processed returns according to established guidelines.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Assisted customers in locating desired items throughout the store.
- Organized shelves, racks and bins to ensure product availability.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Used proper case cutting techniques to cut and sort stock loads.
- Restocked shelves according to plan-o-grams set up by management team.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
Facilities Supervisor
Half Acre Gym
Laramie, WY
08.2018 - 01.2023
- Established department goals and deadlines.
- Inspected facilities on a regular basis to identify potential issues or areas of improvement.
- Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
- Surveyed facility to maximize safety and security.
- Conducted regular inspections on building systems to verify proper operating conditions.
- Conducted training sessions for new employees on safety procedures and other related topics.
- Ensured that all fitness classes adhered to health and safety regulations.
- Organized special events for members such as competitions or group activities.
- Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
- Eliminated safety hazards, removed soiled items, and collected trash from customer areas.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Provided instruction on proper form when using exercise equipment.
- Communicated with management regarding special requests to meet guests' needs.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Responded immediately and expertly to emergencies inside facility and in surrounding area, kept facility free from unauthorized entry, enforced gym guidelines and documented accidents.
- Returned equipment to proper locations and re-racked weights, equipment and accessories.
- Coordinated with team members to manage peak times efficiently.
Housekeeper
Cody Legacy Inn And Suites
Cody, WY
05.2015 - 08.2018
- Swept and damp-mopped private stairways and hallways.
- Disinfected telephones, light switches and other frequently touched objects.
- Maintained and organized cleaning supplies stock.
- Assisted in laundry services including washing, drying, and folding linens.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Reported any maintenance issues or damage to supervisors immediately.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Waxed and polished wood furnishings to restore faded appearance.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Responded to requests from guests regarding housekeeping needs.
- Changed bed linens and towels, tidied up rooms.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Observed proper use of chemicals when cleaning various surfaces.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Organized closets with hangers for guests' clothing items.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Communicated with customers about requests for additional supplies or cleaning services.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Cashier
Peter’s Cafe
Cody, WY
05.2015 - 07.2018
- Accepted cash and credit card payments, issued receipts and provided change.
- Worked closely with front-end staff to assist customers.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Helped with purchases and signed customers up for rewards program.
- Collected payments and provided accurate change.
- Built and maintained productive relationships with employees.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Used suggestive selling techniques to promote add-on sales.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered customer questions and provided store information.
- Stocked shelves with merchandise when needed.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Balanced daily transactions on a computerized point-of-sale system.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Bachelor of Arts - Anthropology
University of Wyoming
Laramie, WY05-2022
Skills
- Inventory management
- Employee training
- Cleaning procedures
- Safety compliance
- Quality control
- Customer service
- Team collaboration
- Problem solving
- Teamwork
- Multitasking and prioritizing
- Basic repairs
- Regulatory compliance
- Customer service focus
- Staff motivation
- Service oriented
- Self motivated
- Detail-oriented
- Adaptability and flexibility
- Professional and courteous
Accomplishments
- Honorary Leadership award for excellent leadership skills and training.
Languages
English
Professional
References
References available upon request.
Education and Training
other
Timeline
Kitchen Staff Member
Kerri Smith
05.2025 - 12.2025
Cook
Chilis Resturant
02.2024 - 04.2025
Overnight Stocker
Walmart
02.2023 - 09.2023
Housekeeping Room Attendant, Maintenance
Kali Schott, David Medina
06.2019 - Current
Facilities Supervisor
Half Acre Gym
08.2018 - 01.2023
Housekeeper
Cody Legacy Inn And Suites
05.2015 - 08.2018
Cashier
Peter’s Cafe
05.2015 - 07.2018
Bachelor of Arts - Anthropology
University of Wyoming