Alexander Tran
Marietta,GA
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills in fast-paced environments honed at Panda Express. Adept at fostering relationships and enhancing service quality, I excel in teamwork and collaboration, consistently contributing to operational efficiency and team goals. Experienced in logistics with a focus on safety and productivity at Amazon.
Overview
5
5
years of professional experience
Work History
Service Team Member
Panda Express Restaurant
Marietta, Pennsylvania
03.2023 - Current
- Assisted customers with inquiries and provided information on products and services.
- Maintained cleanliness and organization of service areas to enhance customer experience.
- Supported team members in executing daily operational tasks efficiently.
- Collaborated with colleagues to ensure timely service delivery during peak hours.
- Engaged with customers to gather feedback and improve service quality.
Warehouse Worker
Amazon
Union City, GA
04.2020 - 02.2023
- Operated forklifts and pallet jacks to transport materials efficiently across warehouse.
- Collaborated with team members to streamline packaging processes, enhancing productivity.
- Assisted in training new hires on safety protocols and operational procedures..
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Education
Bachelor of Science - Psychology
Georgia State University
Atlanta, GA12-2023
Skills
- Strong work ethic
- Patience and composure
- Customer service
- Relationship building
- Service recovery
- Teamwork and collaboration
- Verbal and written communication
- Email communication
Languages
Vietnamese
Native or Bilingual
Timeline
Service Team Member
Panda Express Restaurant
03.2023 - Current
Warehouse Worker
Amazon
04.2020 - 02.2023
Bachelor of Science - Psychology
Georgia State University
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