Alexander Velasquez
Houston,Tx
Summary
Dedicated barista with exceptional customer service skills and attention to detail. Proven ability to adapt in fast-paced environments while delivering high-quality coffee beverages and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Barista
Windfields Chocolate Bar
05.2026 - Current
- Prepared high-quality coffee beverages following established recipes and techniques.
- Operated espresso machines and grinders, ensuring consistent flavor profiles and presentation.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Engaged customers with product knowledge, promoting seasonal items and specials effectively.
- Adapted quickly to changing demands, maintaining productivity in fast-paced environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained clean and organized checkout area to ensure safety and efficiency.
- Resolved customer issues promptly, ensuring satisfaction and repeat business
Cashier
Sharetea
01.2025 - 07.2026
- Processed customer transactions efficiently using POS system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring stock levels met demand without interruption.
- Educated customers on menu items, promoting new products and upselling when appropriate.
Education
Hspva
Houston, TX12.2026
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Adaptive
- Decision-making
- Order taking
- Safe food handling
- New hire training
- Performance improvement
- Fluent in Spanish and English
Timeline
Barista
Windfields Chocolate Bar
05.2026 - Current
Cashier
Sharetea
01.2025 - 07.2026
Hspva