Alexander Walker
Ocala,FL
Summary
Known for excellent listening skills and a strong work ethic. Committed to promote understanding and effective communication within any job/position. Seeking leverage experience and interpersonal skills in a challenging new role where contributing to safety and rehabilitation efforts for any obstacle or opportunity that is presented in front of me.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Lowell Correctional Institution
2022.08 - Current
- Managed high-risk situations with professionalism and composure, ensuring safety of all involved parties.
- Searched 10 cells daily of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Provided care, custody, and control to inmates with firm, fair, and consistent orders throughout the institution.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Kennel Worker
Humane Society Of Marion County
2021.09 - 2022.08
- Ensured animal safety with proper handling techniques and adherence to facility guidelines.
- Improved kennel cleanliness by maintaining strict schedule of sanitation and disinfection procedures.
- Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
- Cared for physical and psychological needs of animals with regular walks and playtime
- Maintained sanitary conditions for animals by cleaning living spaces and cages according to Florida health code guidelines.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines 3 times daily
Host
Bonefish Grill
2020.09 - 2021.07
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took 10-20 reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times daily.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Took 10-20 reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking daily.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
Cashier
McDonald's
2020.05 - 2020.09
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked 40+ flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Host
Texas Roadhouse
2019.09 - 2020.05
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took 20-30 call ahead and to-go orders by phone, answered customer questions, and informed of accurate wait times daily.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Landscaper
B&A Lawn Care
2017.07 - 2019.07
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Cleaned, maintained, fixed equipment 3 times daily to make sure workflow was smooth and efficient.
Education
No Degree - Certified Correctional Officer
FWRC Correctional Officer Academy
Ocala, FL03.2023
No Degree - Fire 1 And EVOC
Florida State Fire College
Ocala, FL09.2021
High School Diploma -
West Port High School
Ocala, FL05.2019
Skills
- First Aid Training
- Emergency Response
- De-Escalation Techniques
- Conflict resolution skills
- Self-defense tactics
- Physical Fitness
- Firearms Training
- Listener
- Understanding
- People person
- Problem solver
- Empathetic/Sympathetic
Hobbies
I'm a Star Wars/Marvel collector
I play video games and stream
I love going on any adventure that is available to me
I play the piano, guitar, and drums
Timeline
Correctional Officer
Lowell Correctional Institution
2022.08 - Current
Kennel Worker
Humane Society Of Marion County
2021.09 - 2022.08
Host
Bonefish Grill
2020.09 - 2021.07
Cashier
McDonald's
2020.05 - 2020.09
Host
Texas Roadhouse
2019.09 - 2020.05
Landscaper
B&A Lawn Care
2017.07 - 2019.07
No Degree - Certified Correctional Officer
FWRC Correctional Officer Academy
No Degree - Fire 1 And EVOC
Florida State Fire College
High School Diploma -
West Port High School
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