Alexander Wells
Chino Hills,CA
Summary
Dedicated professional with a focus on driving change and fostering relationships. Seeking a collaborative work environment that supports growth into an industry expert. Committed to leveraging prior experience to enhance organizational value while aligning with company culture.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
Wieland Group
Ontario, CA
04.2023 - Current
- Own and manage pipeline of business accounts for metal distribution including red metals, aluminums, stainless steel, nickel and plastics to sustain business growth. Primarily in industries such as aerospace, automotive and defense.
- Successfully grown new and dormant accounts through negotiation and meeting customer specific needs. This involves showing customers the value of the products and supporting their inventory while creatively finding solutions to their problems.
- Procure and sell within international and domestic markets and assist customers with logistics and tariffs. This involves contract review and diligence in sourcing materials for customers with detailed military and aerospace requirements.
- Analyze data and forecast demand for strategic growth and stock agreements to achieve weekly KPI’s. Work with accounts to forecast and create stock programs with negotiated releases.
Customer Service Representative
KeHE Distributors LLC
Chino, CA
07.2022 - 04.2023
- Serviced high-end, reputable grocery stores with immense expectations regarding product quality and delivery. Met crucial deadlines for customers and juggled their logistical challenges to ensure they were satisfied.
- Drove sales growth through strategic customer engagement and upselling tactics using product trends and data to show consumer changes in the market based on seasonal changes as well as new products.
- Surpassed daily performance goals (KPIs) consisting of number or orders placed, quantities sold, and fulfillment accuracy.
- Investigating inventory discrepancies in ERP systems and following trends to keep inventory accurate and stocked.
- Provide cost solutions, recommendations and replacements to appease customer’s concerns and issues with creative solutions.
Mortgage Lending Associate
Prominence Funding
Glendora, CA
09.2021 - 07.2022
- Acted as a liaison between applicants, mortgage brokers and loan officers to help further approvals.
- Efficiently managed loan pipeline in a high-volume environment.
- Orchestrated the completion of loan applications and coordinated the collection of documents.
- Established and maintained relationships with referral partners to promote new business.
Inside Sales Representative
Walters Wholesale Electric Co
Brea, CA
04.2019 - 09.2021
- Handled 40 inbound calls daily, providing timely responses to customer inquiries about quotes and product availability.
- Collaborated with customers, billing and logistics teams to resolve issues and guarantee product fulfillment in a timely manner.
- Negotiated with vendors from various industries when creating bids for jobs and quoting products. This included having face to face meetings with customers to maintain quality relations with important business clients.
- Successfully opened multiple new accounts weekly through effective cold calling strategies.
- Used data entry software such as Microsoft Excel, Microsoft Outlook, and Epicor Eclipse to create data driven reports.
Education
Bachelor of Arts - Business Management
Azusa Pacific University
Azusa, CA12-2018
Skills
- CRM Systems
- Data Driven Decision Making
- Value-based selling
- Pricing strategy
- Data-driven decision making
- Inventory Management
- Manufacturing expertise
- Microsoft Office (Excel, Word)
- Cross-functional collaboration
- Time management
- Client relationship management
Timeline
Inside Sales Representative
Wieland Group
04.2023 - Current
Customer Service Representative
KeHE Distributors LLC
07.2022 - 04.2023
Mortgage Lending Associate
Prominence Funding
09.2021 - 07.2022
Inside Sales Representative
Walters Wholesale Electric Co
04.2019 - 09.2021
Bachelor of Arts - Business Management
Azusa Pacific University