Alexander Wheatley
Portsmouth,VA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Handles food prep with precision and quickness. Motivated by others team-work, also wanting to help and learn from other coworkers. Easy to pickup on new recipes and the want to know about them.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier and Cook
Burger King
Portsmouth, Virginia
01.2023 - 12.2023
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Ensured that all restaurant safety guidelines were followed at all times.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Adhered to all health department standards while preparing food items according to company recipes and specifications.
- Stocked shelves with newly arrived products.
- Trained new employees to perform duties.
- Followed proper cash handling procedures when accepting payments from customers.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Cooked menu items in cooperation with the rest of the kitchen staff.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Collected credit card and cash payments to complete transactions for customer orders.
Caterer
Sociably Quaint
Portsmouth, Virginia
05.2022 - 01.2023
- Placed frequently used ingredients in proper storage containers and placed perishable items in refrigerator.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Communicated effectively with waitstaff and other personnel to ensure smooth operation at catered functions.
- Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
- Distributed food to service staff for prompt delivery to customers.
- Checked supply levels and replenished items as needed for dining and catering functions.
- Developed variety of menu items to cater to customers with food allergies and diet restrictions.
- Cut or sliced meat, poultry and seafood to prepare for cooking.
- Took temperature of cooked foods to verify they were cooked thoroughly before serving them.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Cleaned and sanitized utensils, dishes or silverware.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Neatly sliced and pitted fruit for garnishing drinks.
Assistant Manager
CHKD Thrift Store
Portsmouth, Virginia
03.2021 - 01.2022
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Processed customer payments quickly and returned exact change and receipts.
- Helped customers find specific products, answered questions, and offered product advice.
- Scanned items and checked pricing on cash register for accuracy.
- Handled money within drawers and safe, making sure drops, closed drawers, cash for sales, and bank money is counted correctly.
- Used computer software to input money made through cash and credit, and keeping count of sales and items sold.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Education
High School Diploma -
Woodrow Wilson High School
Portsmouth, VA06-2021
Skills
- Cash Handling
- Payment Processing
- ID Verification
- Customer Service
- Drawer Balancing
- Work Ethic
- Kitchen Safety
- Active Listening
- Quick Learner
- Merchandise Restocking
- Food Handling
- Surface Cleaning
- Dish Preparation
- Food Presentation
Affiliations
- Artist, including sketching, painting, collage work, and sfx art. Use baking and learning cheap and easy at home recipes as a hobby.
Accomplishments
- Won two art rewards in highschool for competitions entered. Took a few honors classes, and extracurriculars.
Certification
- Food Handlers License
Personal
- Preferred Name: Alexander Richard Wheatley
- Born/Deadname: Alissa Wheatley
- Birthday: January 19, 2003
References
References available upon request.
Timeline
Cashier and Cook
Burger King
01.2023 - 12.2023
Caterer
Sociably Quaint
05.2022 - 01.2023
Assistant Manager
CHKD Thrift Store
03.2021 - 01.2022
High School Diploma -
Woodrow Wilson High School