Alexander Whitehead
Green Cove Springs
Summary
Dedicated Correctional Officer with a proven track record in managing correctional functions and monitoring inmate behavior. Utilizes sound judgment and verbal de-escalation tactics to maintain order and prevent dangerous situations. Skilled in detecting contraband during cell searches and exercising reasoned thinking during crisis events. Possesses an excellent command of detention center safety, security, and emergency management protocols. Member of the Florida State Prisons Correctional Emergency Response Team for 6 years.
Overview
11
11
years of professional experience
Work History
Correctional Officer
Florida, Corrections
05.2017 - Current
- I provide care custody and control to those appointed under my supervision
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Applied non-violent response tools and physical restraint during problematic situations.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Observed behavior of residents individually and in groups.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Roofing Laborer
Jones roofing
06.2016 - 03.2017
- Collected and removed debris and roofing materials to disposal areas at end of every shift to maintain clean work area.
- Unloaded materials to roof by repetitive lifting or through conveyor operations.
- Performed skilled and semi-skilled repairs to existing roofs, including shingle replacement.
- Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
- Completed residential and commercial roofing work on time and within expected project parameters, increasing repeat business opportunities.
- Stayed physically fit in order to climb, squat, reach, bend and lift up to 90 pounds and maintain balance.
Overnight Stock Manager
Winn Dixie
02.2016 - 06.2016
- Maintained accurate inventory accounts through good recordkeeping practices and regular counts.
- Coordinated with store manager on inventory purchases, updates and replacements.
- Oversaw efficient loading and unloading of trucks and trailers to meet tight daily schedules.
- Prepared detailed reports on inventory operations, stock levels and damages.
- Consistently met company and department objectives within budget and time constraints.
- Identified opportunities to reduce cost and improve productivity.
- Implemented on-the-job training activities to cross-train employees on various tasks.
- Supervised staff of 4 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
- Assessed needs and allocated resources to meet demand.
Dairy/Frozen Manager
Winn Dixie
12.2015 - 02.2016
- Managed frozen food stock and inventory, made sure food products remained on hand for customers, rotated product in cases and coordinated receipt of new product shipments.
- Resolved problems with customers involving sales, satisfaction with service, product or personnel and relentlessly pursued strong and lasting relationships with customers.
- Met and exceeded frozen foods sales goals, handled product selection and ordering, set priorities for team effort and sales and led marketing and sales display configuration and setup.
- Observed company required safe workplace guidelines and OSHA regulations in stocking and maintaining merchandise.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Grocery associate
Winn Dixie
06.2015 - 12.2015
- Stocked product and maintained product displays according to merchandising standards, vendor contract terms and planograms.
- Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
- Followed safety and sanitation procedures to provide quality services and products for customers.
- Identified items for reordering and replenishment and reported merchandise needs to Grocery Manager.
- Operated forklift, flatbed and hand jack to receive, rotate and replenish products.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
Produce associate
Winn dixie
08.2014 - 06.2015
- Greeted customers and provided immediate and courteous service.
- Restocked produce and removed expired or damaged merchandise.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Prepared products by adding tags and readying pallets for restocking.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Monitored work environment to maintain safety, cleanliness and organization.
- Checked prices and located products for customers.
- Operated balers, power jacks and slicing machines.
- Prepared cut vegetables and fruits and packaged for purchase.
Education
High School Diploma -
Middleburg High School
Middleburg, FL06.2015
Skills
- Evidence Preservation
- Restraint Techniques
- Booking Procedures
- Occupational Hazards and Safety Precautions
- Excellent Problem Solver
- Non-Violent Intervention
- Crisis Management
- State and Federal Laws Knowledge
- Trained in Defensive Tactics
- Strategic Planning and Organization
- Armory and Key Control
- File and Record Maintenance
- Ethical Standards of Conduct
- First Aid and CPR Certified
- Contraband Searching
- Incident Reporting
- Control Room Maintenance
- Firearms Training
- Security Checks
- Inmate Transport
- CCTV Monitoring
- Crisis management
Accomplishments
- Completed extensive crisis prevention and intervention training programs.
- Completed the Correctional Emergency Response Team (C.E.R.T) academy
- Top Shot in the Florida Department of Corrections Training Academy
Timeline
Correctional Officer
Florida, Corrections
05.2017 - Current
Roofing Laborer
Jones roofing
06.2016 - 03.2017
Overnight Stock Manager
Winn Dixie
02.2016 - 06.2016
Dairy/Frozen Manager
Winn Dixie
12.2015 - 02.2016
Grocery associate
Winn Dixie
06.2015 - 12.2015
Produce associate
Winn dixie
08.2014 - 06.2015
High School Diploma -
Middleburg High School
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