Alex Williams
Moore
Summary
Skilled Pizza Manager with background in overseeing all aspects of pizza preparation and delivery. Experience includes managing staff, maintaining inventory, ensuring food safety compliance, and delivering high-quality customer service. Strengths include strong leadership skills, problem-solving capabilities, and commitment to quality control. Demonstrated ability to streamline operations for efficiency while promoting a positive team environment.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Dominos pizza manager
Dominos Pizza
Norman
08.2023 - Current
- Managed daily operations in fast-paced pizza restaurant environment.
- Supervised staff performance and provided training on food safety standards.
- Coordinated inventory management and ensured timely supply deliveries.
- Implemented scheduling for team members to optimize workflow efficiency.
- Oversaw preparation and quality control of pizza products and ingredients.
- Addressed customer inquiries and resolved service issues promptly.
- Maintained cleanliness and organization of kitchen and dining areas.
- Maintained cleanliness of restaurant according to health code regulations.
- Monitored quality assurance standards for all products served.
- Resolved customer complaints in a timely manner.
- Developed strategies for increasing customer satisfaction and loyalty.
- Ensured compliance with food safety regulations.
- Informed customers of delayed food items and offered estimated times to fill orders.
- Evaluated performance of kitchen staff on a regular basis.
- Maintained inventory of supplies, ingredients, and equipment.
- Analyzed financial statements to assess operational efficiency.
- Established relationships with local businesses as potential customers.
- Reviewed daily sales reports to ensure accuracy and identify areas of improvement.
- Organized catering events for large groups throughout the community.
- Coordinated scheduling of employees to meet peak demand times.
- Hired, trained, supervised, and evaluated staff members.
Amazon order puller
Amazon
Oklahoma City
09.2022 - 04.2023
- Pulled and organized customer orders for timely delivery.
- Operated warehouse equipment to move products efficiently.
- Maintained accurate inventory records during order preparation.
Sonic manager
Sonic drive in
Moore
11.2019 - 08.2020
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on food safety and service procedures.
- Managed inventory levels and ordered supplies to maintain stock availability.
Sp richards order puller
Sp richards
Oklahoma City
06.2019 - 09.2019
- Operated warehouse equipment to pull and prepare customer orders efficiently.
- Organized inventory shelves to maintain product accessibility and accuracy.
- Collaborated with team members to ensure timely order fulfillment and dispatch.
- Inspected products for quality before packing and shipping to customers.
- Communicated with supervisors regarding supply needs and order discrepancies.
- Participated in training sessions to enhance skills in order pulling techniques.
- Checked for accuracy of items pulled and ensured that all orders were complete.
- Stacked boxes on pallets for shipment or storage.
- Utilized RF scanners to accurately pull items from shelves in the warehouse.
- Pulled orders from shelves to fulfill customer requests.
Chicken express manager
Chicken Express - Katy
Moore
08.2018 - 05.2019
- Managed daily operations of fast-paced restaurant environment.
- Trained staff on customer service and food safety practices.
- Oversaw inventory management and supply orders for kitchen needs.
- Ensured compliance with health standards and safety regulations.
- Coordinated team schedules to maintain efficient service flow.
- Handled customer inquiries and resolved service-related issues promptly.
- Implemented training programs for new employees on operational procedures.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
Education
Moore High School
Moore, OKSkills
- Inventory management
- Food safety compliance
- Staff training
- Quality control
- Customer service
- Team building
- Scheduling optimization
- Effective communication
- Conflict resolution
- Performance evaluation
- Employee scheduling
- POS system
- Waste reduction
- Team development
- Hiring standards
- Sanitation standards
- Hiring and firing
Certification
- Servsafe certification
Timeline
Dominos pizza manager
Dominos Pizza
08.2023 - Current
Amazon order puller
Amazon
09.2022 - 04.2023
Sonic manager
Sonic drive in
11.2019 - 08.2020
Sp richards order puller
Sp richards
06.2019 - 09.2019
Chicken express manager
Chicken Express - Katy
08.2018 - 05.2019
Moore High School