Alexander Williams
Chicago,IL
Summary
Motivated and customer-focused professional with experience in customer service, food service, delivery operations, and warehouse environments. Strong communication, problem-solving, and interpersonal skills with the ability to build relationships and assist customers in making informed decisions. Proven ability to work in fast-paced environments, meet goals, and provide excellent service. Seeking to leverage customer service experience into a Health Insurance Sales Representative role.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Amazon
Nashville, TN
04.2025 - 06.2026
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Trained new employees on safety protocols and operational procedures for equipment use.
- Assisted in the development of workflow improvements that increased operational efficiency by optimizing layout design.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Warehouse Associate
Justrite Safety Group
Chicago, IL
09.2022 - 04.2023
- Managed inventory and organized materials in a fast-paced warehouse setting.
- Followed safety standards and company policies.
- Worked effectively with coworkers to meet daily production targets.
- Demonstrated reliability, punctuality, and strong work ethic.
Kitchen Prep Associate
Fry Da Coop
Chicago, IL
09.2021 - 07.2022
- Coordinated with team members to ensure timely service and operational efficiency.
- Maintained organized work areas and followed company procedures.
- Demonstrated strong attention to detail while preparing orders.
- Assisted in maintaining productivity during peak business hours.
Customer Service Associate / Delivery Driver
Portillo's
Chicago, IL
09.2019 - 08.2021
- Assisted customers with orders and provided exceptional service in a high-volume environment.
- Built positive customer relationships through professional communication and problem resolution.
- Delivered orders accurately and efficiently while maintaining customer satisfaction.
- Worked collaboratively with team members to achieve daily performance goals.
- Handled customer concerns and ensured a positive overall experience.
Education
EPA Certification - HVAC
Remington College
Nashville, TNHigh School Diploma - undefined
Sarah E. Goode STEM Academy
Chicago, IL06.2021
Skills
- Customer Relationship Management
- Sales & Client Support
- Communication & Active Listening
- Customer Service Excellence
- Problem Solving
- Time Management
- Team Collaboration
- Organization & Attention to Detail
- Conflict Resolution
- Multi-tasking
- Computer & Data Entry Skills
- Professional Phone Etiquette
Additional Strengths
- Comfortable speaking with customers in person and by phone
- Quick learner with strong adaptability
- Goal-oriented and motivated to meet performance targets
- Professional and dependable
- Strong verbal and written communication skills
Timeline
Warehouse Associate
Amazon
04.2025 - 06.2026
Warehouse Associate
Justrite Safety Group
09.2022 - 04.2023
Kitchen Prep Associate
Fry Da Coop
09.2021 - 07.2022
Customer Service Associate / Delivery Driver
Portillo's
09.2019 - 08.2021
High School Diploma - undefined
Sarah E. Goode STEM Academy
EPA Certification - HVAC
Remington College