Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Alexander Willis

Concord,NC

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ambitious, career-focused job seeker, anxious to obtain an entry-level health field positions to help launch career while achieving company goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Transporter

Crothall Healthcare Services
Matthews, NC
10.2023 - Current
  • Greeted and assisted patients in wheelchairs to their appointments.
  • Assisted nurses with patient transfers, using proper body mechanics and safety measures.
  • Maintained cleanliness of transport vehicles and equipment.
  • Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
  • Responded promptly and appropriately to requests for assistance from hospital staff.

Internship Student

Rowan County Environmental Health Department
Salisbury, NC
08.2023 - 12.2024
  • Shadowed staff and learned advanced work.
  • Participated in research to support goals and objectives of employer and assigned team.
  • Supported various program activities, assisting with administrative tasks.
  • Assisted in routine research, investigations and special projects to support work of assigned department.
  • Collaborated with and maintained positive rapport with stakeholders, building strong relationships.

Guest Service Representative

Live Nation
Charlotte, NC
06.2018 - 09.2023
  • While working for Live Nation at PNC Music Pavilion, I learned the importance of communication and guest satisfaction. I interact with numerous people on any given day and learn how to solve difficult problems some involving confrontation. As I have been working here for a long time I have been given the opportunity to become a supervisor to further my learning within guest services, which I learned a lot after one day of working as a supervisor.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Welcomed large volume of guests and improved overall customer service.
  • Cultivated professional relationships with guests, improving customer retention through coordinated service.
  • Arranged special accommodations for guests to enhance visitor experiences.

Education

Bachelor of Science - Public Health

University of North Carolina At Charlotte
Charlotte, NC
05-2024

Skills

  • Communication Skills
  • Good work ethic
  • Multitasking
  • Safety understanding
  • Critical thinking
  • People Skills
  • Problem Solving

Certification

  • QPR Gatekeeper
  • BLS
  • Phlebotomist
  • Stop The Bleed
  • Opioid First-Aid
  • Mental Health First-Aid
  • Health Education Leadership & Prevention (H.E.L.P.)
  • Green Dot Bystander Training

Affiliations

  • I was given the opportunity to shadow an infectious disease prevention nurse and Novant Health Matthews Medical Center in Matthews, NC. I learned a lot from this shadowing opportunity learning numerous measures taken and techniques to limit the spread of infectious diseases in hospitals. Furthermore, I was shown the precautions taken and how outbreak issues are resolved if they occur.

Timeline

Patient Transporter

Crothall Healthcare Services
10.2023 - Current

Internship Student

Rowan County Environmental Health Department
08.2023 - 12.2024

Guest Service Representative

Live Nation
06.2018 - 09.2023

Bachelor of Science - Public Health

University of North Carolina At Charlotte
  • QPR Gatekeeper
  • BLS
  • Phlebotomist
  • Stop The Bleed
  • Opioid First-Aid
  • Mental Health First-Aid
  • Health Education Leadership & Prevention (H.E.L.P.)
  • Green Dot Bystander Training
Alexander Willis