Alexander Yerges
Kutztown,PA
Summary
Diligent IT Intern excels in collaborating with technology specialists to assist project management. Accurately prescribes troubleshooting measures and contributes to problem resolution. Supports IT team members in ascertaining optimum policies to secure sensitive information. Offers crucial IT assessment to ease staff decisions on patches, updates and troubleshooting.
Overview
3
3
years of professional experience
Work History
IT Intern
Kutztown Area School District
05.2023 - 09.2023
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Delivered assistance and support for team-based IT projects.
- Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
- Supported IT department in handling technology rollout and maintenance.
Shift Supervisor
AutoZone
06.2021 - 05.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
QA Analyst
Berryville Holdings
05.2022 - 09.2022
- Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
- Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
- Supported timely project completion through efficient prioritization and execution of test tasks.
- Improved software quality by executing thorough test plans and identifying defects before release.
Revenue Analyst
MedRisk
09.2020 - 08.2021
- Mentored junior analysts, providing guidance on best practices and fostering a collaborative environment to ensure team success.
Education
Bachelor of Science - Information Technology
Kutztown University of Pennsylvania
Kutztown, PA05.2025
Bachelor of Arts - Communication Studies
Kutztown University of Pennsylvania
Kutztown, PAAssociate of Arts - Media Production
Montgomery County Community College
Blue Bell, PASkills
- Strong Communication Skills
- IT support experience
- Data analysis techniques
- Proficient in Microsoft Office
- Data Analysis
- Critical Thinking
- Programming Languages
- Continuous learning mindset
Timeline
IT Intern
Kutztown Area School District
05.2023 - 09.2023
QA Analyst
Berryville Holdings
05.2022 - 09.2022
Shift Supervisor
AutoZone
06.2021 - 05.2023
Revenue Analyst
MedRisk
09.2020 - 08.2021
Bachelor of Science - Information Technology
Kutztown University of Pennsylvania
Bachelor of Arts - Communication Studies
Kutztown University of Pennsylvania
Associate of Arts - Media Production
Montgomery County Community College
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