Alexander (Alex) White

• Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
• Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
• Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
• Provided excellent customer service, addressing inquiries and resolving issues swiftly.
• Maintained clean sales floor and straightened and faced merchandise.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

• Participated in community outreach events representing the dispensary positively within local communities.
• Assisted with marketing efforts by creating engaging social media content showcasing new products or upcoming dealspromotions.
• Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
• Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
• Developed strong relationships with vendors, negotiating favorable terms for purchasing bulk inventory items.
• Collaborated with team members to develop new product displays and promotional strategies, driving sales growth.
• Conducted regular audits of product quality and storage conditions, ensuring compliance with regulatory standards.
• Ensured adherence to all state-specific regulations related to the sale of cannabis products within the dispensary environment.

Tended to patient needs, recommended medicine based on specific needs. Managed weigh room, duties included managing flower inventory, assessing flower hydration, and delegating tasks to coworkers as needed. Addressed standard maintenance needs around the shop. Assisted in daily cleaning responsibilities. Offered input on flower and concentrate orders. Aided in creative responsibilities for social media. Answered questions about medicinal and recreational uses and effects and qualities of different strains. Sold flowers, concentrates and edibles in fast-paced environment. Weighed, prepared and packaged different types of products. Restocked supplies and arranged displays.

Detailer, responsible for opening and closing dealership, parts pick up and delivery, vehicle pick up and delivery (state wide), Certified Forklift Operator responsible for loading and unloading crates, Atv's/Utv's. Responsible for cleaning and maintaining the dealership.

Maintain heavy equipment, pull and install cattle guards, trim trees, install fences, assisted in road work, cleaning out washes, cleaned out and removed drainage pipes. Performed daily operations on a 66k acre ranch.

• Operated wide variety of equipment including power saws, sanders, grinders, forklift and basic hand tools.

Worked in greenhouse as a pruner, was given ten rows in three sections to maintain. Also assisted in removing old crops and preparing new crops. Assisted in tomato crops as needed primarily worked with cucumbers.

Volunteer/Trainee responsible for day to day cleaning and daily operations. Went out on calls and assisted my peers in patient evaluations, patient care, and any other way needed. Participated in training activities, CPR certified 2010-2013.

• Responded to customer requests via telephone and email.
• Supported Chief Operating Officer with daily operational functions.
• Worked directly with [departments, clients, management] to achieve timely customer service .