Quickbooks, Microsoft Office,Stataware,Photoshop,Lightroom
Alexander H. Snyder
Winter Haven,FL
Summary
To provide quality customer service as a part of an organization , setting high standards in both customer and employee care. Dedicated Office Assistant with over six successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Stratware , QuickBooks, Microsoft Office and history achieving high data output.
Overview
8
8
years of professional experience
Work History
Medical Billing Specialist /Coding Specialist /Quality Analyst
Conduent
Lakeland, FL
01.2019 - 01.2020
- Ensure that bills were being completed correctly.
- If there were any mistakes providing proper score so that employee who completed billing would know precisely where corrections needed to be do
- I would always work after hours if there was abundance of bills to be completed.
- After a short two months as medical billing/coding professional I was giving promotion to quality assurance team.
- Maintained energy and enthusiasm in fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
- Increased customer satisfaction by resolving billing issues.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Developed and maintained courteous and effective working relationships.
- Reviewed and analyzed trends to advise and develop recommendations to achieve or modify program goals.
- Maintained internal coding guidelines and researched, prepared and disseminated official coding guidance updates.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Office Assistant
Appleway Custom Stairs and Railing
Saint Thomas, PA
01.2014 - 01.2019
- Provided high standard customer care by answering phones and assisting client or directing them to appropriate extension that would be able to help client in ways that I couldn’t.
- Processed all orders that came in which meant pushing them through to shop and placing them in QuickBooks.
- Filed invoices and bills to provide more organization to office .
- Completed clerical tasks such as sending confirmations via email or fax of pricing and delivery date, as well as sending out invoices via fax, email, or mail.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Drafted common document templates for use by executives and employees.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Worked to maintain outstanding attendance record , consistently arriving to work ready to start immediately.
- Developed and maintained courteous and effective work relationships.
Food Delivery
DoorDash
Winter Haven, FL
01.2020 - Current
- Served customers in a friendly, efficient manner following outlined steps of service.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Exceeded goals through effective task prioritization and great work ethic.
- Maintained excellent attendance record, consistently arriving to work on time.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Education
GED -
CASHS
Chambersburg, PASkills
Filing and data archiving
undefinedSoftware
Interests
Pets, Photography, Racing , Sports
Racing,photography,pets,sports
I have three cats and a dog that are very much a big part of my life .
I am very interested in all types of auto racing from newer cars to the historic racing of classic cars. Have been into photography since I have been a young child and enjoy my photography at the tracks.
sports always have been a big interest to me from soccer that I played doing my school years to my interest when my grandfather raced cars at a local road course track. Really enjoy going to baseball game or even watching on tv as well as football and soccer.
Timeline
Food Delivery
DoorDash
01.2020 - Current
Medical Billing Specialist /Coding Specialist /Quality Analyst
Conduent
01.2019 - 01.2020
Office Assistant
Appleway Custom Stairs and Railing
01.2014 - 01.2019
GED -
CASHS
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