Summary
Overview
Work History
Education
Skills
Extracurricular activities
Timeline
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Alexander M. Montalvo

Spring,TX

Summary

Dynamic and dedicated professional with a strong work ethic and a positive attitude, honed at Kroger. Excelled in enhancing customer satisfaction through effective communication and efficient bagging techniques. Recognized for maintaining a welcoming store environment and promoting safety, while adeptly assisting customers with their needs in a fast-paced retail setting.

Overview

1
1
year of professional experience

Work History

Courtesy Clerk

Kroger
03.2025 - 10.2025
  • Assisted customers in locating products and resolving inquiries efficiently.
  • Maintained organized checkout areas to enhance customer experience and streamline operations.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Collected more than 200 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Promoted a safe shopping environment through vigilant monitoring of potential hazards such as spills or cluttered aisles, addressing issues promptly as they arose.
  • Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced retail environment.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.

Education

High School Diploma - Basic Studies

Lone Star College
Houston, TX

High School Diploma -

Klein High School
Spring, TX
05-2025

Skills

  • Positive attitude
  • Strong work ethic
  • Customer service
  • Outgoing and friendly
  • Teamwork and collaboration
  • Customer assistance
  • Bagging techniques
  • Bagging procedures
  • Cart returns
  • Safety awareness
  • Flexible schedule
  • Effective communication
  • Guest greeting
  • Professional appearance
  • Cart collection
  • Product location
  • Loading and unloading carts

Extracurricular activities

Active member of the American Poultry Association - own 3 breeding hens

Timeline

Courtesy Clerk

Kroger
03.2025 - 10.2025

High School Diploma - Basic Studies

Lone Star College

High School Diploma -

Klein High School
Alexander M. Montalvo