Alexandra Aranda
Richmond,Virginia
Summary
Strong Communication and customer service skills, along with a desire to grow professionally in the industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Graduate Assistant
Kansas State University
07.2019 - 04.2020
- Responsible for office programming including communicating with students and presenters, semester schedule, editing program brochure, designing weekly flyers and posters, publicizing via social media and office listserv as wells as collecting and recording program attendance and evaluations.
- Served on the Selection committee for the 2020 International Student Scholarship program evaluating and reviewing scholarship forms and applications.
- Responsible for identifying future presenters, design and distribute program marketing materials around campus and via social media platforms, work with HR to monitor payment processing to presenters.
- Responsible for planning and conducting orientation for spouses of international students and scholars at K-State each semester.
- Worked closely with International Coordinating Council (ICC) Advisor and International Buddies Advisor to meet student organizations goals.
- Cover ISSS front desk when needed, including assisting students and answering phone calls.
Leasing Consultant/Project Assistant
BGS Development
06.2014 - 07.2018
- Handled 40+ calls per week while serving in high-touch capacity with customers through all forms of communication and one-on-one tours.
- Prepared daily and weekly reports, client communications that informed decision-making.
- Collected all documents and information necessary to qualify applicants then notify applicants of approval or denial.
- Generated lease paperwork for all new move-ins, collected monies due at move-in, provided move-in packages, and ensure smooth execution of new move-in experience.
- Assisted Project Manager in developing marketing plans, internet ads, print ads, and marketing copy.
- Introduced post-leasing and post-move-in surveys to measure customer satisfaction, which helped increased the renewal rate from 65% to 75%.
- Ensured adherence to client timelines and quality requirements.
- Provided assistance with the preparation of project-related reports, manuscripts and presentations.
- Met schedule and deadlines by ensuring that work was complete efficiently and by maintaining job look-ahead.
- Managed scheduling for 30 employees to ensure optimal productivity.
Trading Assistant Jr.
Cargill Inc.
02.2010 - 03.2013
- Helped plan purchases and transportation to maximize profitable use of stock and storage facilities.
- Entered most routine data and run specialty reports from Cargill contract management databases and systems.
- Worked directly with operations facilities, suppliers and business counterparts to meet their needs in solving most routine problems.
- Conferred with customers to assess market fluctuations and correct account problems.
- Prepared orders to orchestrate transfers, tracked transactions and documented activities with detailed records.
- Set up and maintained paper and electronic filing systems for records, correspondence and other materials.
- Assisted senior traders in the local market.
- Prepared stock reports of commodities (sunflower seed, wheat and corn)
- Prepared contracts and completed pricing, and schedule negotiations.
- worked with clients and internal team members to strengthen processes and surpass targets.
- Listen to customers comments, responded appropriately and forwarded issues to appropriate department.
Education
MBA - Master in Business Administration
Kansas State University
Manhattan, KS05.2020
Bachelor of Science - International Business
Universidad Catolica Nuestra Senora De La Asuncion
Ciudad Del Este - Paraguay12.2014
Skills
- Bilingual
- Outstanding Client Care
- Managing Multiple Tasks
- Problem-Solving Ability
- Positive Interactions
- Detailed-organized
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Native or Bilingual
Timeline
Graduate Assistant
Kansas State University
07.2019 - 04.2020
Leasing Consultant/Project Assistant
BGS Development
06.2014 - 07.2018
Trading Assistant Jr.
Cargill Inc.
02.2010 - 03.2013
MBA - Master in Business Administration
Kansas State University
Bachelor of Science - International Business
Universidad Catolica Nuestra Senora De La Asuncion