Alexandra Arroyo
Jacksonville,FL
Summary
Accomplished Lead Radiologic Technologist and Sterile Processing Manager with a proven track record at the United States Navy, USN. Expert in diagnostic imaging and process improvement strategies, with a knack for developing impactful training programs. Excelled in enhancing patient care and staff proficiency, demonstrating exceptional interpersonal and human resources skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Radiologic Technologist
United States Navy, USN
04.2021 - Current
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop, and produce diagnostic images.
- Handled private and confidential information in compliance with hospital policies and procedures.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Conducted regular research on developments in radiologic technology to make valuable recommendations on equipment updates and replacements.
- Developed and delivered training programs for students and technologists to educate on best practices for equipment operation, image processing and patient care.
- Served as informational resource for patients and families by educating about imaging processes and addressing questions and concerns.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
Sterile Processing Manager
United States Navy, USN
10.2018 - 02.2020
- Selected, developed and delivered classroom and online training materials to meet program needs.
- Developed and implemented successful onboarding program.
- Trained and mentored 40 new personnel hired to fulfill various roles.
- Built and maintained professional relationships with vendors and suppliers.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Analyzed and evaluated training effectiveness and program outcomes.
- Provided coaching and mentoring to employees.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science - Business/ Human Resources
Florida State College At Jacksonville
Jacksonville, Florida, United States05.2027
Associate of Applied Science - Medical Imaging
Uniformed Services University of The Health Sciences
Bethesda, MD05.2023
Skills
- Infection control measures
- Process improvement strategies
- Quality assurance procedures
- Diagnostic Imaging
- Health Education
- Records Management
- Patient Education
- HIPAA
- Staff education and training
- Employee Coaching
- Human Resources
- Program implementation
Certification
- Certified Radiologic Technologist
- Certified Registered Sterile Processing Technician
- CPR/ BLS Certified
Timeline
Lead Radiologic Technologist
United States Navy, USN
04.2021 - Current
Sterile Processing Manager
United States Navy, USN
10.2018 - 02.2020
Bachelor of Science - Business/ Human Resources
Florida State College At Jacksonville
Associate of Applied Science - Medical Imaging
Uniformed Services University of The Health Sciences