Alexandra Avery
Trenton,TN
Summary
Proven in fostering welcoming environments and streamlining operations, I excelled at Dr. John Stovall III, DDS, by enhancing patient satisfaction and maintaining high efficiency. Skilled in dental reception duties and adept at building rapport, my background spans from medical receptions to educating students, showcasing versatility and a commitment to excellence.
Overview
7
7
years of professional experience
Work History
Reception
Dr. John Stovall III, DDS
Trenton, TN
06.2024 - Current
- Ensured a welcoming atmosphere by maintaining a well-organized, and inviting reception area.
- Managed the reception area professionally, greeting visitors and directing them to appropriate personnel while maintaining confidentiality around sensitive information.
- Maintained cleanliness of reception area, exam rooms, and common areas to ensure a professional appearance for the practice.
- Promoted a positive company image through courteous interactions with clients both over the phone or face-to-face encounters at the reception desk.
- Comforted patients by anticipating patients' anxieties, answering patients' questions and maintaining reception area.
- Performed administrative tasks such as copying, faxing, and reception work with accuracy and efficiency.
- Oversaw daily operations at reception desk, including answering phone calls, scheduling appointments, processing payments, and handling inquiries.
Substitute Teacher
Gibson County Special School District
Dyer, TN
09.2023 - 05.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Barista
To The Last Drop Coffee Shop
TRENTON, TN
06.2018 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
High School Diploma - General Studies
Gibson County High School
Dyer, TN05.2008
Skills
- Serve reception
- Medical reception
- Reception coordination
- Dental reception duties
- Telephone and front desk reception
Timeline
Reception
Dr. John Stovall III, DDS
06.2024 - Current
Substitute Teacher
Gibson County Special School District
09.2023 - 05.2024
Barista
To The Last Drop Coffee Shop
06.2018 - 08.2023
High School Diploma - General Studies
Gibson County High School