Alexandra Betances
Summary
Resourceful team member able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, and on customer satisfaction and team productivity.
Overview
5
5
years of professional experience
Work History
Fulfillment Team Member
Target
04.2023 - Current
- Greeted customers and directed to requested products.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
Package Handler
Fedex
- 06.2023
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Team Member
Zaxby's
04.2019 - 10.2022
- Encouraged customers to make additional purchases by highlighting current deals
- Upsold menu items effectively, increasing overall sales and contributing to the restaurant''s revenue growth.
- Learned duties for various positions and provided backup at key times.
- Accurately handled cash register transactions while providing excellent customer service.
Team Member
Dunkin Donuts
06.2022 - 07.2022
- Adjusted food preparation methods in accordance with customer requests.
- Distributed food during busy peak periods to drive customer satisfaction.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Performed cash, card and check transactions to complete customer purchases.
Education
Valencia College
Orlando, FL03.2024
High School Diploma -
Evans High School
Orlando, FL05.2023
Skills
- Time Management
- Collaborative Leadership
- Attention to Detail
- Decision-Making
- Product Location
- Shipment Processing
- Performance Improvement
- Shelving of products
- Labeling and boxing
Timeline
Fulfillment Team Member
Target
04.2023 - Current
Team Member
Dunkin Donuts
06.2022 - 07.2022
Team Member
Zaxby's
04.2019 - 10.2022
Package Handler
Fedex
- 06.2023
Valencia College
High School Diploma -
Evans High School