Alexandra Betances
New York,NY
Summary
To obtain a challenging position within an organization that will provide an opportunity for continual learning and career growth.
Overview
7
7
years of professional experience
Work History
Project Manager
Lincoln Hospital
08.2021 - Current
- Coordinate all aspects of Lincoln's IRB study to prescribe annual fee bike-sharing memberships to patients with pre-diabetes.
- Engage patients during clinic visits, make calls using eligible patient lists, inform clinicians about the study, and seek referrals. Organize orientation sessions for newly recruited patients.
- Ensure all aspects of the research protocol for the pilot are followed.
- Produce summaries and reports about the status and outcome of the study.
- Coordinate and publicize various onsite group classes.
Volunteer
Lincoln Hospital
02.2020 - 07.2021
- Helped screen outpatients for unmet social needs.
- Connected patients to hospital and community resources based on their needs.
- Documented work in Now Pow, an online social services directory.
- Helped the program manager track member of patients screened and referred.
Secretary
Hostos Community College
08.2016 - 07.2021
- Answered inquiries and provided information to the general public, customers, visitors, and other interested parties regarding activities conducted at the establishment and location of departments, offices, and employees within the organization.
- Operate telephone switchboard to answer, screen, or forward calls, provide information, take messages, or schedule appointments.
- Scheduled appointments and maintained and updated appointment calendars.
- Heard and resolved complaints from customers or the public. File and maintain records.
Education
Bachelor of Science - Health Services Administration
Lehman College of The City University of New York
The Bronx, NY05.2021
Associate of Science - Associate in Liberal Arts & Sciences
Hostos Community College of The City University of New York
The Bronx, NY05.2019
Certificate - Computerized Office Specialist Certificate
Global Business Institute
New York. NY06.2006
Training - Epic
Lincoln Hospital
Bronx, NY03.2021
Training - Now Pow
Lincoln Hospital
Bronx, NY03.2021
Skills
- Bilingual Fluent in English and Spanish
- Epic
- Now Pow
- Microsoft Word, PowerPoint &Excel
- Advocacy and problem-solving mindset
Timeline
Project Manager
Lincoln Hospital
08.2021 - Current
Volunteer
Lincoln Hospital
02.2020 - 07.2021
Secretary
Hostos Community College
08.2016 - 07.2021
Bachelor of Science - Health Services Administration
Lehman College of The City University of New York
Associate of Science - Associate in Liberal Arts & Sciences
Hostos Community College of The City University of New York
Certificate - Computerized Office Specialist Certificate
Global Business Institute
Training - Epic
Lincoln Hospital
Training - Now Pow
Lincoln Hospital
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