Alexandra Black

● Delivers expert-level diagnostic imaging across three modalities — X-ray, CT, and mammography — in a high-tempo inpatient and emergency care environment, supporting critical diagnoses for a diverse patient population spanning infants through geriatrics.

● Performs mobile and portable imaging in operating rooms, emergency departments, and patient bedsides, demonstrating proficiency in adapting to high-acuity clinical conditions.

● Fosters an exceptional patient experience by building trust, reducing procedural anxiety, and providing clear, compassionate communication throughout all imaging encounters.

● Collaborates with physicians, nurses, and multidisciplinary care teams to optimize imaging outcomes and elevate overall patient care quality.

● Maintains meticulous records of patient history, imaging results, and reports in full compliance with HIPAA policies and institutional confidentiality guidelines.

● Ensures all imaging equipment is inspected, maintained, and serviced per manufacturer specifications and established radiation safety protocols.

● Orchestrated scheduling and logistics for meetings, conferences, and training sessions supporting 72 personnel, ensuring mission readiness and sustained operational continuity across all program areas.

● Led systematic review and analysis of existing programs to identify and implement efficiency improvements and ensured compliance, directly contributing to reduced operational overhead.

● Developed and delivered technical guidance to staff on program implementation, policy compliance, and procedural best practices, elevating unit-wide performance standards.

● Coordinated cross-departmental collaboration to drive timely completion of strategic projects, ensuring alignment with command priorities and regulatory directives.

● Drafted internal communications, SOPs, and policy updates to ensure organization-wide compliance with applicable laws, regulations, and Air Force directives.

● Prepared and maintained personnel reports and records for regulatory agencies and senior officials, upholding accuracy, confidentiality, and accountability.

• Served as leader for the base mammography clinic, overseeing a facility serving a beneficiary population of 60,000 and directly supervising, evaluating, and developing three subordinate technologists.
• Performed screening, diagnostic, and procedural mammography examinations; completed nearly 600 breast cancer screenings annually, maintaining exemplary quality and throughput metrics.
• Led the clinic through a rigorous Food and Drug Administration (FDA) inspection spanning 24 critical compliance areas, maintaining successful accreditation.
• Spearheaded process improvement initiatives and workflow optimization strategies that measurably improved clinic efficiency, reduced patient wait times, and strengthened safety protocols.
• Coordinated comprehensive oncology care pathways for patients with positive cancer diagnoses, including multidisciplinary team collaboration, scheduling, social support coordination, and timely delivery of records to the cancer center.
• Implemented and administered the Air Force Sexual Assault Prevention and Response (SAPR) training program, ensuring 100% compliance across 150+ active duty and civilian personnel.

● Operated fixed and portable imaging equipment across inpatient and outpatient settings at one of the U.S. military's highest-volume medical centers, accumulating 6+ years of cumulative inpatient X-ray and CT experience across Air Force medical facilities.

● Staffed the special procedures outpatient clinic for one year, managing detailed patient histories, vital signs documentation, and procedural imaging support.

● Selected as Quality Control Monitor, responsible for reviewing all imaging studies prior to radiologist interpretation and coaching fellow technologists on achieving optimal image quality and diagnostic accuracy.

● Developed Lean Daily Management goals and delivered daily operational briefings to hospital leadership, tracking performance metrics and implementing targeted improvements aligned with facility objectives.

● Precepted and mentored radiologic technology students, facilitating competency sign-offs and reinforcing ARRT diagnostic imaging standards across all imaging modalities.