ALEXANDRA BLAKE
Sparks,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Client Coordinator/Executive Assistant
VAST Powered by the CFO Group
09.2022 - Current
- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities
- Followed up with customers through calls and emails to proactively resolve issues and maintain satisfaction
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Scheduled and confirmed appointments based on customer availability
- Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions.
Registered Behavior Technician
Sage Health Services
02.2020 - 09.2022
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans
- Understood autism spectrum disorder, associated behaviors and optimum treatments
- Assisted with building life and social skills useful for everyday activities and interactions
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Reviewed data and progress reports with management and specialists to strategize program improvements.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
Manager
Textbook Brokers
11.2017 - 02.2020
- Monitored staff performance and addressed issues
- Enforced customer service standards and resolved customer problems to uphold quality service
- Trained employees on additional job positions to maintain coverage of roles
- Completed thorough opening, closing and shift change functions to maintain operational standards each day
- Assigned tasks to associates to fit skill levels and maximize team performance
- Recruited and hired qualified candidates to fill open positions.
Education
Bachelor of Science in Psychology -
University of Nevada | Reno
05.2020
Advanced Diploma in Nursing Assistance -
West Career And Technical Academy | Las Vegas, NV
06.2016
Skills
- ABA Techniques/Behavioral Assessment
- Proficient in Microsoft Office/Excel
- Empathic and Compassionate
- Reliable
- Client Relationships/Rapport
- Strong Organizational Skills
- Conflict Resolution
- Critical Thinking
- Time Management
- Detail-Oriented Mindset
- Highly Effective Communication
Certification
CPR/AED/First Aid
Certified Behavior Technician, State of Nevada Aging Disability Services Division - 2020-2023
Notary Public of Washoe County
References
References available upon request.
Timeline
Client Coordinator/Executive Assistant
VAST Powered by the CFO Group
09.2022 - Current
Registered Behavior Technician
Sage Health Services
02.2020 - 09.2022
Manager
Textbook Brokers
11.2017 - 02.2020
Bachelor of Science in Psychology -
University of Nevada | Reno
Advanced Diploma in Nursing Assistance -
West Career And Technical Academy | Las Vegas, NV
CPR/AED/First Aid
Certified Behavior Technician, State of Nevada Aging Disability Services Division - 2020-2023
Notary Public of Washoe County
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