ALEXANDRA BONO
Comstock Park
Summary
Experienced with coordinating volunteer activities and supporting community programs. Utilizes organizational and interpersonal skills to promote effective project execution. Knowledge of building strong community relations and enhancing service delivery.
Overview
2025
2025
years of professional experience
Work History
Volunteer
Deaf And Hard Of Hearing Services
- Assisted with special events and programs such as:
- Kids Kamp (2023 and 2024)
- Deaf Awareness Celebration (2024)
- Silent Weekend Retreat 2025- Involved in planning committee and co-host for Sign Olympics Games (CEU activity)
- American Sign Language Classes - Teacher's Assistant (when needed)
Claims Coordinator
Priority Health
08.2021 - Current
- Manually input medical insurance claims into the Priority Health database.
- Implemented new software tools that streamlined administrative tasks associated with managing multiple claim files simultaneously.
- Mitigated client claim exposures through strategic management of claims.
- Managed high-volume caseloads, prioritizing tasks effectively to ensure timely resolution of all assigned claims.
Interpreter Mentee
Michigan CORE Interpreters
06.2023 - 12.2023
- Interpreted the following assignments under the supervision of qualified mentors:
- - Mackinac Island Carriage Tour
- - Michigan Renaissance Festival
Host and To Go Specialist
Maru Sushi and Grill
01.2019 - 01.2021
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Assistant Teacher
KinderCare Learning Center
01.2018 - 01.2019
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Assistant Teacher
The Goddard School
01.2017 - 01.2018
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
Assistant Teacher
Rainbow Child Care Center
01.2016 - 01.2017
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Assisted in implementation of new learning tools, systems and materials.
Education
BS - American Sign Language Interpretation
William Woods University
09.2025
AA - American Sign Language Interpretation
Lansing Community College
05.2022
AA - Arts
Grand Rapids Community College
05.2019
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Leadership qualities
- Team collaboration
- Adaptability and dependability
- Flexible schedule
- Relationship building
- Event planning
- American Sign Language and Deaf Culture knowledge
Languages
American Sign Language
Limited Working
English
Native or Bilingual
Timeline
Interpreter Mentee
Michigan CORE Interpreters
06.2023 - 12.2023
Claims Coordinator
Priority Health
08.2021 - Current
Host and To Go Specialist
Maru Sushi and Grill
01.2019 - 01.2021
Assistant Teacher
KinderCare Learning Center
01.2018 - 01.2019
Assistant Teacher
The Goddard School
01.2017 - 01.2018
Assistant Teacher
Rainbow Child Care Center
01.2016 - 01.2017
Volunteer
Deaf And Hard Of Hearing Services
BS - American Sign Language Interpretation
William Woods University
AA - American Sign Language Interpretation
Lansing Community College
AA - Arts
Grand Rapids Community College
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