Alexandra Boulay
Norton,MA
Summary
Driven and personable professional with a history of accurate cash management and payment processing. Detailed team player with concise time management and multitasking skills. Focused on exceeding expectations and building trust with peers in the work place and those we come into contact with.
Overview
8
8
years of professional experience
Work History
Cashier
The Star Drive-in
Taunton, MA
04.2024 - Current
- Working in a fast paced manner.
- Providing information to customers on products.
- Working with the team to meet customer needs.
- Giving customers full attention and attended to their needs.
- Answering phone calls the throughout the day.
Bartender
Red Robin Gourmet Burgers & Brews
Plymouth, MA
03.2022 - 06.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
BDC Representative
Boch Automotive
Norwood, MA
03.2016 - 10.2016
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Contributed to dealership revenue by upselling additional products or services during the sales process.
- Nurtured existing client relationships through regular check-ins via phone or email correspondence.
- Boosted sales with proactive follow-up calls and consistent communication with potential clients.
Education
Southeastern Regional Vocational Technical High
South Easton, MASkills
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
- Attention to detail
- Goal-Oriented
- Customer assistance
- Customer service excellence
- Telephone etiquette
Timeline
Cashier
The Star Drive-in
04.2024 - Current
Bartender
Red Robin Gourmet Burgers & Brews
03.2022 - 06.2023
BDC Representative
Boch Automotive
03.2016 - 10.2016
Southeastern Regional Vocational Technical High