Alexandra Cavalier
Jupiter,FL
Summary
High-performing operations manager with over three years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
9
9
years of professional experience
Work History
Operations Manager
DRM Waste Management
Forked River, NJ
07.2020 - Current
- Reviewed performance post-route and adjusted strategies to improve service for future deliveries
- Oversaw complex projects to successful completion with well-coordinated teams
- Inputted data in system to record calls, activities and important information
- Restored service by scheduling and organizing crew assignments
- Mobilized teams quickly for emergency needs, calling in team members and contractors to meet demands
- Managed and prioritized calls to define urgency and importance
- Formulated work orders for crew and managed receiving orders
- Handled various service needs, working with wide latitude and independent judgment
- Scheduled maintenance and repairs for equipment and tools
- Managed customs documentation, contract requirements and drive details.
- Anticipated and tracked operational and tactical risks to provide strategic solutions.
Bar & Restaurant Manager
Mantoloking Road Alehouse
01.2015 - 01.2020
- Resolved problems or concerns to satisfaction of involved parties.
- Trained and supervised bar staff to deliver top-notch service and craft high-quality beverages
- Boosted brand awareness and patron loyalty with special events, signature cocktails and seasonal offerings.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Established relationships with local businesses to promote cross-marketing opportunities.
- Implemented cost-saving measures such as reducing waste, controlling portion sizes and optimizing pricing structures.
Education
Liberal Arts -
Ocean County College
Skills
- Successfully delegated work orders to completion
- Workflow Optimization
- Customer Retention
- Accelerated work crew dispatching
- Assigned repair planning
- Mastered relationship building
- Coach problem solving
- Incidents Management
Timeline
Operations Manager
DRM Waste Management
07.2020 - Current
Bar & Restaurant Manager
Mantoloking Road Alehouse
01.2015 - 01.2020
Liberal Arts -
Ocean County College