Alexandra Chanine Timoney
Spanish Fort,AL
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. I developed this past few years my abilities to learn and adapte to a new environment and a new field of competences.
Overview
17
17
years of professional experience
Work History
Fine Art Photographer
Alexe Timoney Photography
Spanish Fort, AL
09.2017 - Current
- Build a relationship with customers, determine project with clients showing proactively and creativity
- Communicate with client, prepare proposals incorporating production schedules, scopes of work and budgets.
- Create personal project to keep learning new techniques and new software updates and participate to photography awards
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Chief of Staff Private Banking Branch
Credit Agricole Toulouse
Toulouse, France
01.2014 - 06.2015
- Provide expert guidance and support of the team in the implementation, promoting and process of insurance products.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Facilitate the compliance of the all clients portfolio in collaboration with the team.
- Coordinate the Assessment and review of the performances of the collaborators with the manager.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Financial Adviser
Credit Agricole Toulouse
Toulouse , France
09.2010 - 01.2014
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
- Manage the risk in adequacy with the policy of the CA and in the compliance of the law
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals.
Insurance Expert
Credit Agricole Toulouse
Toulouse , France
03.2007 - 09.2010
- Maintained high standards of customer service by building relationships with clients.
- Assessing the risk in order to provide the best insurance in correlation with client needs and financial situations.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Obtained underwriting approval by completing application for coverage.
- Upsold additional products and services after identifying customer needs and requirements.
Credit Expert
Credit Agricole Toulouse
Toulouse , France
06.2003 - 09.2007
- Fielded incoming customer calls to deliver high-quality solutions.
- Supported continued monitoring, auditing and reporting to drive compliance and optimize credit card processing.
- Recommended products and services to meet customers' credit card and banking needs.
- Developed and maintained tracking process for plastics and cardholder agreements to support business objectives and projected credit card volumes.
- Maintained product details and protocols to comply with risk management and compliance.
- Monitored existing customer accounts for continued creditworthiness based on analysis of past performance and current information.
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
Education
Enterprise Risk Management Certificate -
CIMA
07.2022
Introduction To Risk Management -
Coursera
Online 07.2022
Google Data Analytics Professional Certificate -
Coursera
Online 06.2022
BTS Business Degree -
Adefi Business School
Toulouse 06.2000
Skills
- Flexible and Adaptable
- Collaboration
- Self-Motivated
- Leadership
- Risk Identification
- Fine Arts
Languages
English
Full Professional
French
Native or Bilingual
Spanish
Elementary
Accomplishments
Winner First Price in Photography, Fairhope Art Fair
Exhibition in the Fairhope Art Center
Exhibition in London Art Fair
Exhibition in New York with Feature Shoot
Timeline
Fine Art Photographer
Alexe Timoney Photography
09.2017 - Current
Chief of Staff Private Banking Branch
Credit Agricole Toulouse
01.2014 - 06.2015
Financial Adviser
Credit Agricole Toulouse
09.2010 - 01.2014
Insurance Expert
Credit Agricole Toulouse
03.2007 - 09.2010
Credit Expert
Credit Agricole Toulouse
06.2003 - 09.2007
Enterprise Risk Management Certificate -
CIMA
Introduction To Risk Management -
Coursera
Google Data Analytics Professional Certificate -
Coursera
BTS Business Degree -
Adefi Business School
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