Alexandra Chicas
West New York,NJ
Summary
Proven caregiver and managerial professional with a track record of enhancing client satisfaction and streamlining operations at Home Instead Senior Care Home. Excels in multitasking and organization, coupled with compassionate client care, leading to improved quality of life for clients. Demonstrated ability to learn quickly and communicate effectively, ensuring operational excellence and fostering meaningful relationships.
Overview
4
4
years of professional experience
Work History
Caregiver
Home Instead Senior Care Home
Shallotte, NC
03.2024 - 09.2024
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Cashier
7-eleven
West New York, NJ
04.2022 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Demonstrated ability to work quickly and efficiently in a fast-paced environment.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Cashier/Manager
La Unica Perfumeria
West New York, NJ
03.2021 - 02.2022
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Resolved escalated customer complaints in a professional manner, maintaining positive brand reputation.
- Maximized store sales by cross-selling additional products during checkout.
- Boosted sales of promotional items with strategic placement and informative cashier-customer interactions.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Wrapped, boxed and weighed department products.
Education
High School Diploma -
West Brunswick High School
Shallotte, NC01.2024
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Patient Care
- Daily living assistance
- Multitasking and Organization
- Personal Hygiene Assistance
- Basic Housekeeping
- Flexible Schedule
- Verbal and written communication skills
- Dementia Care
- Mobility Assistance
- Client Transportation
- Fast Learner
- Attentive to People
- Clear Communication
- Ability to Lift
- Caring Companionship
Languages
Spanish
Professional Working
Timeline
Caregiver
Home Instead Senior Care Home
03.2024 - 09.2024
Cashier
7-eleven
04.2022 - 08.2023
Cashier/Manager
La Unica Perfumeria
03.2021 - 02.2022
High School Diploma -
West Brunswick High School