Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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ALEXANDRA CIANCI

New York,NY

Summary

Creative professional in Social Communication and Journalism with eye for detail and passion for crafting stories. Skilled in utilizing new techniques and keeping up with latest trends in writing. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Social Media Content Creator

Political Candidate
Barranquilla,Colombia
12.2022 - 10.2023
  • Organized successful public speaking engagements for the candidate, increasing their recognition among constituents.
  • Developed comprehensive media plans to maximize coverage of candidate achievements and policy proposals.
  • Developed persuasive messaging for campaign materials, effectively communicating candidate''s platform to constituents.
  • Created compelling digital content that increased website traffic and promoted online engagement among potential voters.
  • Increased voter engagement by organizing and executing regular community outreach events.

Press and Marketing Assistant

Company Adriana Castro
Barranquilla, Colombia
06.2022 - 07.2023
  • Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Updated spreadsheets with statistical, financial and non-financial information.
  • Contributed to successful product launches through meticulous coordination of promotional events and activities.
  • Amplified social media reach, creating engaging visual assets such as infographics and videos for widespread distribution.
  • Utilized Adobe Photoshop and Illustrator to design and create informational flyers and advertisements.

Cliente Service

Company Teleperformance
Barranquilla, Colombia
03.2020 - 09.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

COLEGIO SAN JOSÉ
Barranquilla, Colombia
06.2017

Italiano Studies

Italian Consulate in Barranquilla

Course on Assertive Communication

Giselle Barceló

Fashion Design and Marketing Course

Colgo Academia

Diploma - Fashion Law

University LCI

Diploma - Electoral Campaigns and Political Marketing

University del Rosario Bogotá

Diploma -

University del Norte Barranquilla

Master of Arts - Public Relations And Organizational Communication

New York University
New York, NY
06.2026

German Studies

Fundation Colombo-Alemana
06.2024

Undergraduate degree - Social Communication and Journalism

Universidad del Norte
07.2023

Skills

  • Social Media Strategy
  • Content Production
  • Copywriting
  • Creative Thinking
  • Networking skills
  • Multilingual Proficiency
  • Translation Accuracy
  • Transcription abilities

Personal Information

Title: SOCIAL COMMUNICATOR AND JOURNALIST

Languages

Spanish
Native or Bilingual
Italian
Professional Working
German
Limited Working
English
Native or Bilingual

Timeline

Social Media Content Creator

Political Candidate
12.2022 - 10.2023

Press and Marketing Assistant

Company Adriana Castro
06.2022 - 07.2023

Cliente Service

Company Teleperformance
03.2020 - 09.2020

High School Diploma -

COLEGIO SAN JOSÉ

Italiano Studies

Italian Consulate in Barranquilla

Course on Assertive Communication

Giselle Barceló

Fashion Design and Marketing Course

Colgo Academia

Diploma - Fashion Law

University LCI

Diploma - Electoral Campaigns and Political Marketing

University del Rosario Bogotá

Diploma -

University del Norte Barranquilla

Master of Arts - Public Relations And Organizational Communication

New York University

German Studies

Fundation Colombo-Alemana

Undergraduate degree - Social Communication and Journalism

Universidad del Norte
ALEXANDRA CIANCI