Alexandra Clemsen
Carlsbad,CA
Summary
Dependable Clinical Solutions Consultant skilled at forming lasting bonds with clients and customers by carefully addressing needs and fulfilling business goals. Perpetually available to address customer concerns. Keen to help companies connect clients with solutions to perfectly meet needs while driving internal revenue growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Solutions Consultant
Philips
10.2011 - Current
- Completed mandated trainings within specified deadlines using learning management systems like Cornerstone/TEDs and Totara.
- Increased client satisfaction by providing tailored solutions based on individual needs and industry trends.
- Expert Modality Sales Specialist, providing clinical and technical expertise to support Account Managers in driving business and product deals.
- Developed comprehensive strategies for clients, resulting in improved business processes and increased efficiency.
- Involved in defining and implementing business policies, pricing strategies, and regional product/modality sales adhering to established guidelines.
- Collaborated with Account Managers to inform customers about technological innovations, address complaints, and contribute to increased customer satisfaction and sales targets.
- Supported Account and District Managers in achieving business goals, ensuring balanced selling, and validating product forecasts.
Brand Ambassador
6 Pillars Marketing
10.2015 - 08.2018
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Travel Cardiac Sonographer
Kaiser Permanente SDMC – AMN Healthcare
09.2017 - 07.2018
- Performed cardiac sonography in a travel position
- Enhanced patient comfort by employing a gentle touch and clear communication during cardiac ultrasound procedures.
- Reduced appointment wait times by efficiently scheduling and managing sonography appointments for optimal workflow.
- Improved diagnostic accuracy by maintaining up-to-date knowledge on cardiac sonography techniques and best practices.
Travel Cardiac Sonographer
George Washington University Medical Faculty Assoc. – AMN Healthcare
08.2017 - 09.2017
- Performed cardiac sonography in a travel position
- Enhanced patient comfort by employing a gentle touch and clear communication during cardiac ultrasound procedures.
- Reduced appointment wait times by efficiently scheduling and managing sonography appointments for optimal workflow.
- Improved diagnostic accuracy by maintaining up-to-date knowledge on cardiac sonography techniques and best practices.
Travel Cardiac Sonographer
Johns Hopkins Hospital – AMN Healthcare
07.2016 - 10.2016
- Performed cardiac sonography in a travel position
- Enhanced patient comfort by employing a gentle touch and clear communication during cardiac ultrasound procedures.
- Reduced appointment wait times by efficiently scheduling and managing sonography appointments for optimal workflow.
- Improved diagnostic accuracy by maintaining up-to-date knowledge on cardiac sonography techniques and best practices.
Cardiac Sonographer
University of Maryland Medical Center
10.2009 - 05.2015
- Performed cardiac sonography
- Enhanced patient comfort by employing a gentle touch and clear communication during cardiac ultrasound procedures.
- Reduced appointment wait times by efficiently scheduling and managing sonography appointments for optimal workflow.
- Improved diagnostic accuracy by maintaining up-to-date knowledge on cardiac sonography techniques and best practices.
- Streamlined communication by effectively collaborating with cardiologists to discuss findings and develop treatment plans.
- Increased department efficiency with meticulous record-keeping, ensuring all patient data was accurately documented and easily accessible.
Education
Master of Science Degree - Health Science, Administration -
Towson University
Towson, MDBachelor of Science Degree - Radiologic Sciences: Magna Cum Laude Graduate -
Thomas Jefferson University
Philadelphia, PABLS Healthcare Providers (CPR/AED) -
Phlebotomy and IV Access for Adults -
Vascular Technology Ultrasound Registry Prep -
10.2016
Microsoft Word, PowerPoint 2010, and Excel 2010 courses -
01.2014
ARDMS RDCS (AE)/ RDMS (OB/GYN) -
01.2009
Skills
- TTE/DSE/PSE imaging
- Staff and patient education
- Pericardiocentesis
- Saline bubble studies
- 3D biopsies
- Definity/ Optison/ Lumason studies
- Research protocols
- Color flow/Doppler analysis
- Workflow delegation
Accomplishments
Pinnacle Award- 2022 Top CV Product Applications Specialist
Affiliations
- American Society of Echocardiography
- Red Cross – Hawaii Chapter
Honors Achievements
- Selected regularly to attend to VIP patients at Johns Hopkins based on performance and professionalism
- Served as guest presenter at quarterly meeting for Greater Baltimore Echo Society
- Recognized as “Employee of the Month” in June 2016 for outstanding performance
- Presented with prize award for top membership sales and box scores among staff
- Held Scholarship Chair in Lambda Nu Honor Society, Pennsylvania Gamma Chapter
Volunteer Experience
- Red Cross/ Tripler Army Medical Center, Honolulu, HI, Cardiac Sonographer, Jan 2017 - April 2018
- The Johns Hopkins Hospital/ University, Baltimore, MD, “Heart Hype” Health Screen, Oct 2016
- The National Arts Program (UMMC), Baltimore, MD, Art Fair assistant, Fall 2014
- Thomas Jefferson University, Philadelphia, PA, Orientation Leader/ Exchange Student Host, Aug 2008 & March 2009
Certification
RDCS
CTT+ Certification
Timeline
Travel Cardiac Sonographer
Kaiser Permanente SDMC – AMN Healthcare
09.2017 - 07.2018
Travel Cardiac Sonographer
George Washington University Medical Faculty Assoc. – AMN Healthcare
08.2017 - 09.2017
Travel Cardiac Sonographer
Johns Hopkins Hospital – AMN Healthcare
07.2016 - 10.2016
Brand Ambassador
6 Pillars Marketing
10.2015 - 08.2018
Clinical Solutions Consultant
Philips
10.2011 - Current
Cardiac Sonographer
University of Maryland Medical Center
10.2009 - 05.2015
Master of Science Degree - Health Science, Administration -
Towson University
Bachelor of Science Degree - Radiologic Sciences: Magna Cum Laude Graduate -
Thomas Jefferson University