Innovative professional with solid background in social work supervision and history of leading teams to success. Recognized for creating impactful programs and fostering positive relationships within community. Demonstrated leadership and crisis management skills in high-pressure environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Social Work Supervisor
The Department of Children and Families
02.2019 - Current
Advocated for policy changes at the local, state, or federal level which positively impacted the lives of clients served by the agency.
Recruited trained, and retained high-quality clinical staff to meet the growing demand for services in the community.
Improved client outcomes by implementing evidence-based practices and individualized care plans.
Streamlined case management processes for increased efficiency and improved service delivery.
Enhanced staff performance through regular supervision, training, and professional development opportunities.
Developed strong community partnerships to enhance available resources and support for clients.
Evaluated program effectiveness using key performance indicators, making informed decisions on resource allocation and service provision.
Mentored new social workers entering the field to promote professional growth and solidify foundational skills necessary for success.
Led crisis interventions, providing critical support to clients during their most vulnerable moments.
Prepared reports for courts and participated in court proceedings.
Used microsoft and excell to create and prepare data reports and documentation.
Coordinate staff assignments and provide training and assistance Determine unit priorities and plan how to achieve them
Act as a liaison with our key partners including outside officials and agencies
Implement tracking systems for due dates understand agency policies
Develop Strategies for the agency and partnering with contracted providers
Conducted thorough assessments of client needs, developing targeted interventions for maximum impact.
Child protective services/ Treatment Social Worker
The Department of Children and Families
10.2017 - 01.2019
Provided case management to a caseload of in home, out of home, interstate compact, probate, voluntary and mental health cases
Prioritizing daily tasks and duties on my caseload
Developed my own tracking system for due dates and to be able to conduct effective casework practice
Conduct routine home visits in my caseload to assess for safety and risk
Utilized and implemented SDM tools such as safety assessments, risk assessments, and strength and needs assessments with families in order to guide planning on cases
Worked in conjunction with families to develop treatment plans and identify appropriate services
Completed approximately 48 treatment plans per year
Reference the DSM- IV in order to incorporate individual mental health diagnosis with attainable treatment goals
Completed social summaries on cases to obtain family history to provide appropriate services
Involved in family conferences with case participants and their identified supports to identify natural supports within the family and how they could assist
Identified family supports and appropriate family placement options for children to utilize if placement was necessary to alleviate the foster care system
Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
Updated client documentation for accurate, compliant and current records.
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Family Support Case Manager
R kids Family Center INC
01.2015 - 10.2017
Conduct Intake, assessment and case planning
Responsible for maintaining caseload of DCF families
Specialty working in children 0-5 in a therapeutic setting
Provide in-house and center-based services
Provide short-term and long-term Case Management
Advocate aggressively for consumers to obtain a full-range of needed services
Prepare and submit quarterly reports
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Assiatant Manager Operator
City Bank
10.2011 - 08.2013
Assisted with Developing Annal Branch business plan for maximin profitability
Provided complex service line with effective financial management and control of the branch by dealing with people/ clients form different diversities.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Human Services
Post University
Waterbury, CT
05-2013
Skills
Policy advocacy
Evidence-based practices
Case management
Staff recruitment
Data analysis
Microsoft Excel
Court report preparation
Interpersonal communication
Strategic partnerships
Tax Preparation Assistance
Accomplishments
Collaborated with the leadership team in the development of trauma focus preschool with 'rkids
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Achieved fatherhood engagement by completing a pilot program with accuracy and efficiency.
Affiliations
Amity Pop Warner- executive Board- Treasurer
Human Services Board of Director
Board of Directors- The Nicole Donzello Foundation
Fatherhood Engagement Liaison for Milford DCF
Head Start - DCF Collaborative representative
Certification
Financial Social Work Certification – Center for Financial Social Work.
Certified Fund Raising Executive (CFRE) - CFRE International.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Social Work Supervisor
The Department of Children and Families
02.2019 - Current
Child protective services/ Treatment Social Worker
The Department of Children and Families
10.2017 - 01.2019
Family Support Case Manager
R kids Family Center INC
01.2015 - 10.2017
Assiatant Manager Operator
City Bank
10.2011 - 08.2013
Financial Social Work Certification – Center for Financial Social Work.
Certified Fund Raising Executive (CFRE) - CFRE International.
Bachelor of Science - Human Services
Post University
Similar Profiles
Janelle HenlenJanelle Henlen
Economic Self Sufficiency Specialist II at Department Of Children and Families, State of FloridaEconomic Self Sufficiency Specialist II at Department Of Children and Families, State of Florida
Investigations Social Work Supervisor at Department of Children and FamiliesInvestigations Social Work Supervisor at Department of Children and Families
Regional Administrative Manager- Western at Department of Children and FamiliesRegional Administrative Manager- Western at Department of Children and Families