Alexandra Conlee
San Diego,CA
Summary
Detail-oriented professional with expertise in interview scheduling, file organization, and conflict resolution. Proven ability to manage communication and coordinate effectively within high-pressure environments.
Overview
5
5
years of professional experience
Work History
HR & Admissions Assitant
Barca Residency Academy & Francisco Grande Hotel
Casa Grande, Arizona
06.2025 - Current
- Assisted prospective students with application inquiries and admissions processes.
- Scheduled interviews between applicants and admissions counselors effectively.
- Maintained accurate records of applicant information in the admissions database.
- Organized files and documentation for incoming applications and supporting materials.
Rooms Coordinator
The Francisco Grande Hotel & Golf Resort
Casa Grande, Arizona
03.2024 - 06.2025
- Coordinated room assignments to align with guest preferences and special requests, enhancing overall guest satisfaction.
- Resolved guest complaints promptly and implemented corrective actions to improve guest experience.
- Facilitated communication between housekeeping and front desk to ensure timely service and seamless operations.
- Implemented procedures for handling guest feedback and concerns effectively.
Hotel Front Desk Supervisor
The Raddison Hotel
Casa Grande, Arizona
06.2023 - 03.2024
- Resolved guest complaints professionally to enhance overall satisfaction and foster positive guest relations.
- Coordinated room assignments and collaborated with housekeeping to ensure timely room readiness and enhance guest satisfaction.
- Trained new hires on company policies and customer service best practices to ensure consistent service delivery.
Milk Technician
The Udder Tester
Stanfield, Arizona
12.2022 - 06.2023
- Conducted routine inspections of milk samples for safety compliance.
- Operated testing equipment for dairy quality assurance.
- Documented test results and equipment maintenance logs to ensure compliance and traceability.
- Worked with team members to share insights and strategies. to troubleshoot equipment issues effectively.
Baker & Barista
The Cheesecake Factory
San Diego, California
06.2021 - 10.2022
- Implemented best practices for food safety, ensuring compliance with health regulations.
- Collaborated with team members to streamline dessert preparation processes.
- Maintained cleanliness and organization of baking station and kitchen area.
Education
High School Diploma -
San Diego Virtual
San Diego, CA06-2021
Skills
- Admissions processes
- Admissions database management
- Interview scheduling
- Applicant communication
- Document management
- Event planning
- Event coordination
- Customer service
- Conflict resolution
- Attention to detail
- Problem solving
- Staff training
- Microsoft office
- Confidentiality
Timeline
HR & Admissions Assitant
Barca Residency Academy & Francisco Grande Hotel
06.2025 - Current
Rooms Coordinator
The Francisco Grande Hotel & Golf Resort
03.2024 - 06.2025
Hotel Front Desk Supervisor
The Raddison Hotel
06.2023 - 03.2024
Milk Technician
The Udder Tester
12.2022 - 06.2023
Baker & Barista
The Cheesecake Factory
06.2021 - 10.2022
High School Diploma -
San Diego Virtual