Alexandra Craig
Davenport,FL
Summary
Dedicated Recreation Assistant skilled in fostering positive environments and ensuring safety. Known for effective communication and adaptability, eager to contribute to enriching recreational experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Recreation Assistant
Walt Disney World Resort
Orlando, FL
11.2022 - Current
- Assisted in organizing recreational activities and events for diverse age groups.
- Provided support in maintaining cleanliness and safety of recreational facilities.
- Engaged participants in various programs, fostering a welcoming environment.
- Adapted quickly to changing schedules and participant needs during events.
- Coordinated equipment setup and breakdown for different recreational activities.
- Trained new staff on operational procedures and customer service standards.
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Performed light custodial duties to provide clean and inviting facilities.
Disney College Program Intern
Walt Disney World Resort
Orlando, FL
08.2021 - 07.2022
- Assisted in daily operations to enhance guest experiences and ensure smooth service delivery.
- Collaborated with team members to support event planning and coordination for special occasions.
- Provided excellent customer service by addressing guest inquiries and resolving issues promptly.
- Learned Disney's operational procedures to maintain safety standards and quality assurance.
- Adapted to dynamic environments, ensuring flexibility in handling various tasks throughout shifts.
- Engaged with diverse audiences, fostering positive interactions that contributed to overall satisfaction.
- Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
- Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Maintained high standards of personal appearance by adhering to Disney''s grooming guidelines at all times.
- Ensured guest safety by enforcing established rules and regulations throughout the park premises consistently.
- Demonstrated knowledge of park attractions, amenities, and services to provide accurate information to guests upon inquiry.
Fulfillment Associate
Target
Anchorage, AK
04.2020 - 02.2022
- Operated scanning equipment to track inventory and ensure order accuracy.
- Assisted in packing and labeling products for timely shipment.
- Maintained cleanliness and organization of work area to promote safety.
- Collaborated with team members to streamline fulfillment processes.
Volunteer
Anchorage Cops for Community
Anchorage, AK
08.2020 - 08.2020
- Assisted in organizing community outreach events to strengthen local relationships.
- Provided support during public safety initiatives, enhancing community engagement efforts.
- Collaborated with law enforcement to promote safety education programs in schools.
- Distributed informational materials on crime prevention and community resources effectively.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Represented organization positively and professionally while providing community with much-needed services.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Assistant Manager
Hot Topic
Anchorage, AK
08.2015 - 06.2020
- Assisted in developing staff training programs to enhance customer engagement and product knowledge.
- Coordinated daily store operations, ensuring efficient inventory management and merchandising strategies.
- Supported team in achieving sales goals through effective promotional displays and marketing initiatives.
- Monitored employee performance, providing constructive feedback to foster professional growth and development.
Education
Bachelor of Arts - Music
University of Alaska Anchorage
Anchorage, AK05-2020
Skills
- Flexibility
- Strong teamwork
- Time management
- Teamwork and collaboration
- Positive attitude
- Teamwork
- Adaptability and flexibility
- Cash handling
- Effective communication
- Customer service
- Customer assistance
- Problem-solving
Certification
- Disney's Wilderness Lodge , The Walt Disney Company - Quarter 1 2024, Quarterly Award
Timeline
Recreation Assistant
Walt Disney World Resort
11.2022 - Current
Disney College Program Intern
Walt Disney World Resort
08.2021 - 07.2022
Volunteer
Anchorage Cops for Community
08.2020 - 08.2020
Fulfillment Associate
Target
04.2020 - 02.2022
Assistant Manager
Hot Topic
08.2015 - 06.2020
Bachelor of Arts - Music
University of Alaska Anchorage