Alexandra Cuevas
Los Angeles,CA
Summary
Warm and detail oriented retail professional with 5 years of customer service experience. Well rounded in various customer facing roles, I am quick to adapt to new environments and reliable in a fast paced setting. Skilled in making guests feel welcome, staying calm under pressure, and maintaining an organized workspace.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Retail Keyholder
Goodies
Los Angeles, California
03.2025 - Current
- Opened and closed the store using daily security procedures.
- Processed cash and card payments through point-of-sale system
- Maintained visual merchandising and store cleanliness
- Developed a tailored sales approach to successfully upsell items to new and returning clients
Crew Member
Trader Joe's
Los Angeles, California
12.2023 - 01.2025
- Operated cash register during high volume hours, accurately handling cash and processing returns.
- Proficiency in product ordering and inventory management
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking product.
Server/Barback
Din Tai Fung
Los Angeles, California
11.2021 - 09.2023
- Operated POS terminals to input orders, split bills, and calculate totals.
- Successfully catered to a high volume of customers while providing quality and timely service.
- Prepared ice, mixers, and beverage ingredients for bartenders during service.
Education
High School Diploma -
Los Angeles Center For Enriched Studies
Los Angeles, CA06-2020
Some College (No Degree) - Sociology
Pasadena City College
Pasadena, CA09-2026
Skills
- Exceptional hospitality & customer service
- Professional demeanor
- Effective conflict resolution
- Product order writing & inventory management
- Microsoft Office/ Google Workspace
- POS systems, cash handling, and transaction accuracy
- Visual merchandising expertise
- Collaborative team player
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Food Handlers Certification
Affiliations
- Summer Camp Counselor SFSPCA Humane Education
- Restorative Justice Youth Support Group
Timeline
Retail Keyholder
Goodies
03.2025 - Current
Crew Member
Trader Joe's
12.2023 - 01.2025
Server/Barback
Din Tai Fung
11.2021 - 09.2023
High School Diploma -
Los Angeles Center For Enriched Studies
Some College (No Degree) - Sociology
Pasadena City College