Alexandra Davidson
Kennewick,United States
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Assistant to the Property Manager
Avenue5 Residential
09.2022 - Current
- Improved tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Streamlined communication between property management and tenants, maintaining open lines for better issue resolution.
- Assisted with the collection of rent payments, ensuring timely deposits and accurate recordkeeping.
- Supported property manager with lease negotiations, resulting in favorable terms for both parties.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Carrier Billing Specialist
World Wide Express Shipping
11.2021 - 09.2022
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Collaborated with team members to meet and exceed performance goals consistently.
- Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
- Improved report accuracy by streamlining data collection and validation processes.
- Developed customized reports for various departments, enhancing decision-making capabilities.
Education
Bachelor of Science - Social Work
Columbia Basin College
Pasco05.2027
Skills
- Basic accounting
- Strong Organization
- Customer service focus
- Bill payment
- Accounts Payable
- Collections Management
- Payment posting
Timeline
Assistant to the Property Manager
Avenue5 Residential
09.2022 - Current
Carrier Billing Specialist
World Wide Express Shipping
11.2021 - 09.2022
Bachelor of Science - Social Work
Columbia Basin College
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