Alexandra Delloiacono
Manchester ,NJ
Summary
Driven and meticulous professional with a proven track record in customer service and assistance, honed at ShopRite and the Ocean County Health Department. Excelled in enhancing guest experiences and operational efficiency, demonstrating a strong work ethic, empathy, and proficiency in Microsoft and Google programs. Achieved notable accuracy in financial transactions, embodying patience and a commitment to excellence.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier/ Customer Service
ShopRite
06.2017 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
Clinic Attendant
Ocean County Health Department
03.2021 - 08.2021
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Education
Bachelor of Arts - Communications
Kean University
Union, NJ05.2024
Associate of Science - Business
Ocean County College
Toms River, NJ05.2020
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Proficient in Microsoft programs
- Proficient in Google programs
- Canva
Certification
Hootsuite Platform Certification
Social Media Marketing Certification (Hootsuite)
Timeline
Clinic Attendant
Ocean County Health Department
03.2021 - 08.2021
Cashier/ Customer Service
ShopRite
06.2017 - 09.2022
Bachelor of Arts - Communications
Kean University
Associate of Science - Business
Ocean County College