ALEXANDRA DEMERITT
New York,NY
Summary
AI-focused market and competitive intelligence professional with 3+ years at FactSet, leading GenAI beta programs, client research, and product enablement. Experienced in translating client feedback and usage data into product strategy, go-to-market positioning, and scalable training materials.
Overview
6
6
years of professional experience
Work History
Market & Competitive Intelligence Analyst
FactSet
New York, NY
03.2025 - Current
- Led FactSet Explorer Program, firm’s genAI beta-testing initiative, managing 20K+ users across 100+ firms, driving 159% YoY participation growth.
- Conducted 200+ client interviews across banking, asset management, and wealth sectors to shape product strategy and GTM positioning.
- Partnered with Product, Engineering, and Marketing to standardize AI-enabled beta-testing lifecycle, from feedback collection to roadmap decisions.
- Drove adoption of MCP and GenAI tools (Formula API Builder, vectorized APIs, Snowflake, FactSet Mobile) via pilots and iterative feedback.
- Delivered competitive intelligence dashboards and analytics (PowerBI: ClientAI Insights, Win Rate, GenAI Market Monitor) and executive commentary for benchmarking and GTM strategy.
- Built enablement materials—battlecards, heat maps, displacement trackers—for Sales, Consulting, and Product teams to boost client positioning.
Consultant, Client Solutions
FactSet
New York, NY
11.2022 - 03.2025
- Manage ~$18M in Annual Subscription Value across 2.5k+ users and 21 financial institutions, including investment banks, research, wealth, and PE/VC firms.
- Drive adoption of core FactSet products through strategic partnerships, on-site training, dashboard development, and custom solutions.
- Act as liaison between consulting and product teams, coordinating client interviews, internal feedback loops, and targeted communication strategies.
- Conduct account health analysis using Power BI and Salesforce; built department-wide reporting repository and led a Documents Workflow campaign that boosted sell-side usage by 200%+.
Associate, Client Solutions
FactSet
New York, NY
06.2022 - 11.2022
- Completed 6-month rotational program, developing deep product expertise across banking, research, and investment workflows.
- Delivered 30+ custom client projects totaling 100+ hours of added value and produced high-quality, client-facing product materials.
- Consistently exceeded performance targets: 95% CSO evaluation average, 100% client satisfaction, and “Exceptional” efficiency rating, leading to early client account ownership.
Strategic Communications Intern
McNeil, Gray & Rice
, Remote
06.2021 - 07.2021
Summer Learning Academy Intern
AT&T
, Remote
06.2020 - 07.2020
Education
Bachelor of Business Administration - Business Technology
University of Notre Dame, Mendoza College of Business
Notre Dame, IN05.2022
Awards & Honors
- Marketing & Communications Excellence in Action Award for Collaboration & Partnership (FY26 Q1)
- Sell-Side Spotlight Award America’s Consulting (FY25 Q1)
- Selected to present strategic case studies on competitor displacements and senior banker initiatives at the Americas Consulting Meeting (FY24 Q4)
- Above & Beyond Award America's Consulting (FY24 Q1)
Skills & Interests
Technical: GenAI workflows & prompt engineering, FactSet (Workstation, =FDS, FQL), PowerBI, Salesforce CRM, SharePoint, Microsoft Office, Kibana, Pendo, VBA, R/SQL exposure; Soft: Translating AI concepts for non-technical users, structured client discovery interviews, cross-functional enablement, clear written/verbal communication for training & exec updates; Interests: Visual design (published medical device patent illustrations), hiking, solo travel, community service (GrowNYC, City Year, The Bronx is Blooming)
Timeline
Market & Competitive Intelligence Analyst
FactSet
03.2025 - Current
Consultant, Client Solutions
FactSet
11.2022 - 03.2025
Associate, Client Solutions
FactSet
06.2022 - 11.2022
Strategic Communications Intern
McNeil, Gray & Rice
06.2021 - 07.2021
Summer Learning Academy Intern
AT&T
06.2020 - 07.2020
Bachelor of Business Administration - Business Technology
University of Notre Dame, Mendoza College of Business