Alexandra DiPascale

• Effectively resolved insurance rejections and other billing issues.
• Checked prescriptions for appropriate dosage, drug interactions, allergies and contraindications before dispensing medications.
• Supported clinical services such as immunizations administration, COVID-19, Strep, and Influenza testing and treatment, leading to increased accessibility for patients in need.
• Provided medication therapy management to patients using Outcomes.
• Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
• Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
• Ensured consistent delivery of high-quality pharmaceutical services through adherence to established standards and guidelines.
• Provided comprehensive staff support during peak hours, effectively managing increased workload that more than doubled (2200 scripts per week) without compromising quality of service or patient safety.
• Recommended OTC devices or medication options to help mitigate individual symptoms.
• Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
• Received and accurately processed written prescriptions from customers using medical computer system.
• Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data. Utilized MCIR to show patients' eligibility for other vaccines.
• Maintained state and federal records of legendary drugs and controlled substances.
• Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
• Streamlined pharmacy operations by implementing efficient inventory management systems and reducing medication errors.
• Provided education and support to reduce obesity, diabetes and heart disease.
• Communicated regularly with physicians, nurses, insurance companies and managed care organizations.
• Improved pharmacy efficiency by training new staff pharmacists and pharmacy technicians on proper procedures and protocols.
• Optimized workflow processes for faster prescription filling, resulting in improved patient satisfaction levels.
• Verified and labeled prescriptions with 8 point check.
• Proactively addressed potential drug shortages by collaborating with suppliers to ensure timely replenishment of stock levels.
• Enthusiastically answered questions regarding medications and side effects and printed out detailed information on pharmaceuticals for customers.
• Championed patient safety by staying current on drug recalls and promptly removing affected products from pharmacy shelves.
• Conducted regular audits of prescription records, identifying discrepancies and ensuring regulatory compliance.
• Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
• Remained knowledgeable about health insurance and other third-party payment programs to facilitate purchases.
• Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs with the use of MAPS.
• Assessed patient knowledge of chosen therapy to tailor counseling to meet needs of individual patients.
• Effectively prioritized tasks and organized workflow to increase efficiency.

• Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
• Provided friendly customer service at drop-off and pick-up counters.
• Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
• Streamlined pharmacy workflow in 1200 script load by efficiently managing multiple tasks simultaneously, such as data entry, dispensing, and product review, immunizations, phone calls, and order processing.
• Supported pharmacists during drug utilization reviews, helping identify potential issues and facilitating appropriate interventions.

Hospital Pharmacy Practice Experience :

• Surgical Intensive Care Unit-APPE

February-March 2016

Beaumont Hospitals, Royal Oak, MI

Preceptor: Allycia Natavio, Pharm.D.

• General Hospital-APPE

January-February 2016

Henry Ford Macomb Hospital, Clinton Twp. MI

Preceptor: Idan Hannawa, Pharm.D,

• Infectious Disease-APPE

October-December 2015

Beaumont Hospitals, Royal Oak, MI

Preceptor: Christine Yost, Pharm.D.

• OR Pharmacy-APPE

June-July 2015

Beaumont Hospitals, Royal Oak, MI

Preceptor: Dorothy Mezza, Pharmacy Specialist

Community Pharmacy Experience:

• Target Pharmacy-APPE

August-October 2015

Shelby Twp, MI

Preceptor: Sandra Ivezic, Pharm.D.

• Ambulatory Care-APPE

May-June 2015

Southfield, MI

Preceptor: Natalie Pirkola, Pharm.D.