Alexandra Dorsett
Debary,FL
Summary
Motivated server and barista with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Brinker Internationl, Chili's Grill & Bar
05.2023 - 07.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Barista
Starbucks
03.2021 - 05.2023
- Followed exact recipes for mixing and preparing beverage and food items.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Promoted additional items with beverages, increasing store sales.
- Packaged bagels, muffins and other food items for customer purchase.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Server
Olive Garden
09.2021 - 07.2022
- Customer Relations & Service
- Meal Order & Bill Accuracy
- Point-of-Sale (POS) System Operation
- Teamwork & Collaboration
- Time Management
Crew Trainer
McDonald’s
12.2019 - 12.2020
- Servsafe Certified for Food Safety
- Mentored junior employees to improve performance, food safety, and customer service.
- Analyzed and evaluated training effectiveness and program outcomes.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
University of West Georgia
Carrollton, GADental Hygiene
West Georgia Technical College
05.2026
High School Diploma -
Carrollton High School
05.2021
Skills
- Safe Food Handling Practices
- Conflict Mediation
- Food Preparation and Safety
- Cash Register Operation
- Wine Service
- Cash Handling
- Check Payment Processing
- Suggestive Selling
- Server Training
Timeline
Server
Brinker Internationl, Chili's Grill & Bar
05.2023 - 07.2024
Server
Olive Garden
09.2021 - 07.2022
Barista
Starbucks
03.2021 - 05.2023
Crew Trainer
McDonald’s
12.2019 - 12.2020
University of West Georgia
Dental Hygiene
West Georgia Technical College
High School Diploma -
Carrollton High School