Alyssa Gonzales
Royse City
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Matt's Rancho Martinez
Royse City
06.2024 - Current
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted guests warmly upon arrival, seating them promptly.
- Provided excellent customer service by addressing customer needs promptly.
- Tracked inventory of tableware, linens, condiments, ensuring adequate supply levels at all times.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
Barista
Sugar Llamas
ROCKWALL
12.2023 - Current
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Adhered to health department regulations concerning sanitation standards.
- Ground beans for espresso shots according to individual customer specifications.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Stocked shelves with ingredients needed to make coffee drinks.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
Ranch Hand
Tate Farms
Rockwall
02.2023 - 10.2023
- Transported feed, supplies, and livestock between locations as needed.
- Maintained fences and gates to ensure safety of animals.
- Monitored pastures for health of vegetation and water sources.
- Communicated effectively with team members to coordinate daily tasks efficiently.
- Identified problems and took corrective action when necessary.
- Cleaned out tanks used for storing water or fuel on the property.
- Assisted in the daily care of livestock, including feeding and watering animals.
- Performed general ranch maintenance such as cleaning stalls, barns, and other areas.
- Cared for livestock and monitored health and living spaces.
Education
High School Diploma -
Rockwall Heath High School
Heath, Tx05-2025
Skills
- Customer service
- Inventory management
- Food safety standards
- Team collaboration
- Time management
- Cash handling
- Work ethic
- Attention to detail
- Professional communication
- Multitasking and organization
- POS operation
- Safe food handling practices
- Food running techniques
- Cleanliness standards
- Task prioritization
Certification
- ServSafe Manager Certification
- TABC Certification
Accomplishments
- Three years in High School Culinary program
- Managed student run restaurant
- National Honor Society
- Rho Kappa National Honor Society
Timeline
Server
Matt's Rancho Martinez
06.2024 - Current
Barista
Sugar Llamas
12.2023 - Current
Ranch Hand
Tate Farms
02.2023 - 10.2023
High School Diploma -
Rockwall Heath High School