Joshua Leonard
Apopka,FL
Summary
Dynamic and reliable professional with extensive experience in customer service, honed at Winn Dixie, Publix, Howl at the Moon bar, Arthur’s Catering server position and in the military in the United States Navy. Hard working, great team player, love working in and being part of a team.
Overview
10
10
years of professional experience
Work History
Server
Arthur’s Catering
03.2022 - Current
Cocktail Server
Howl At The Moon
06.2023 - 11.2023
Grocery Clerk
Publix
10.2020 - 03.2022
Logistics Specialist
United States Navy, Boatswain's Mate
10.2016 - 10.2020
Cashier
Publix
03.2015 - 09.2016
Cashier
Winn Dixie Supermarket
02.2015 - 03.2015
Education
Firefighting - Firefighting
Seminole State College of Florida
Sanford, FLSkills
- Customer service
- Cash handling
- Handling large groups
- Alcohol awareness
- High volume dining
- Speed and efficiency
- Exceptional customer service
- Cleaning and sanitization
- Reliability and punctuality
- Efficient multitasking
- Safe food handling
- Tableside service
- Quality control
- Payment processing
- Food running
- Bar terminology
- Stress tolerance
- Following dress code
- Drink preparation expertise
- POS system expertise
- Coordinating with bartenders
- Garnishing drinks
- Building rapport with customers
- Service prioritization
- Cash handling proficiency
- Complaint resolution
- Patience and empathy
- Strong communication skills
- Food and beverage pairings
- Balancing trays
- Safety monitoring
- POS system operation
- Food delivery
- Professional appearance
- Cleanliness and sanitation
- ID verification
- Food station setup
- Food inspection
- Handling guest complaints
- Team player attitude
- Food safety
- Conflict resolution
- Beverage making
- Dining area maintenance
- Problem-solving capacity
- Wine service
- Glassware care
- Hospitality and accommodation
- Efficient service
- Dining customer service
- Buffet setup and takedown
- Craft cocktails
- POS operation
- Warm and friendly
- High energy and stamina
- Ability to lift 30 pounds
- Guest engagement
- Cleanliness standards
- Team collaboration
- Food safety practices
- Table bussing
- Guest relations management
- Allergy awareness
- Tableside etiquette
- Task prioritization
- Guest seating
- Table setting
- Guest service
- Cleaning and sanitizing
- Cleaning skills
- Beverage service
- Guest relations
- Table setting expertise
- Food running skills
- Detail-oriented
- Cleanliness maintenance
- Customer assistance
- Work ethic and integrity
- Customer service excellence
- Customer relations
- Professionalism and courtesy
Timeline
Cocktail Server
Howl At The Moon
06.2023 - 11.2023
Server
Arthur’s Catering
03.2022 - Current
Grocery Clerk
Publix
10.2020 - 03.2022
Logistics Specialist
United States Navy, Boatswain's Mate
10.2016 - 10.2020
Cashier
Publix
03.2015 - 09.2016
Cashier
Winn Dixie Supermarket
02.2015 - 03.2015
Firefighting - Firefighting
Seminole State College of Florida
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