Alexandra Dukes
Georgetown,DE
Summary
To obtain a position that allows me to utilize my clinical skills while continuing to grow in the social work profession
through ethical, supervised practice, advanced assessment, treatment planning, and implementation of evidence-based
interventions. Actively pursuing LMSW licensure with a clear commitment to clinical excellence and progression toward
LCSW.
Overview
6
6
years of professional experience
Work History
Certified Pharmacy Technician
Wallgreens
Georgetown, DE
06.2025 - Current
- Processed prescription orders accurately and efficiently.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
- Provided customer service by addressing inquiries and concerns related to prescriptions.
- Operated pharmacy management software for prescription tracking and record keeping.
Master of Social Work Intern
John M. Clayton Elementary
Dagsboro, DE
08.2025 - 05.2026
- Conducted biopsychosocial assessments and collaborated with supervisor on IEP goals and tracking.
- Engaged in community outreach efforts to promote available support resources for families.
- Facilitated individual and group counseling sessions to support student emotional well-being.
- Facilitated communication between students, parents, and educators to address behavioral concerns.
- Assisted in developing individualized education plans for students with special needs.
- Observed classroom dynamics to identify social issues impacting student engagement.
Bachelor of Social Work Intern
Joseph Patrick Fabber Memorial Foundation
Georgetown, DE
08.2024 - 05.2025
- Facilitated support groups for individuals facing social challenges, enhancing community engagement.
- Assisted in case management, providing essential resources to clients and improving service delivery.
- Conducted assessments to identify client needs, ensuring tailored support strategies were developed.
Lead Certified Pharmacy Technician
Rite-Aid Pharmacy
Georgetown, DE
05.2022 - 03.2025
- Supervised daily pharmacy operations, ensuring compliance with regulatory standards and company policies.
- Trained and mentored 8 junior technicians on medication dispensing processes and safety protocols.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
Office Assistant
Aquila & Argo Behavioral Health
Georgetown, DE
05.2020 - 08.2021
- Coordinated scheduling and appointments for multidisciplinary teams to optimize client service delivery.
- Managed patient intake processes, ensuring accurate documentation and compliance with healthcare regulations.
- Developed and maintained organized filing systems to enhance information retrieval and operational efficiency.
- Assisted in preparation of reports and presentations for staff meetings, facilitating informed decision-making processes.
Education
Master of Social Work - Social Work
Salisbury University
Salisbury, MD05-2026
Bachelor of Social Work - Social Work
Salisbury University
Salisbury, MD05-2025
Skills
- Trauma-informed care
- Psychoeducation
- Case management
- Treatment Planning
- Evidence-based practices
- Problem-solving skills
- Confidentiality and HIPAA
Timeline
Master of Social Work Intern
John M. Clayton Elementary
08.2025 - 05.2026
Certified Pharmacy Technician
Wallgreens
06.2025 - Current
Bachelor of Social Work Intern
Joseph Patrick Fabber Memorial Foundation
08.2024 - 05.2025
Lead Certified Pharmacy Technician
Rite-Aid Pharmacy
05.2022 - 03.2025
Office Assistant
Aquila & Argo Behavioral Health
05.2020 - 08.2021
Master of Social Work - Social Work
Salisbury University
Bachelor of Social Work - Social Work
Salisbury University