Alexandra Franklin

Family business with my mom and sister, working GA local fairs and festivals with a cookie booth selling buckets of cookies that we bake on site

• Cashier
• Baker
• Server

• Coordinated transportation logistics for vehicle movement across auction, dealership, mech shops and repo sites.
• Collaborated with vendors and tow companies to ensure timely service and compliance with regulations.
• Developed and maintained tracking systems for inventory and vehicle status.
• Facilitated communication between departments to streamline operations and improve workflow.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Tracked shipments directly with drivers through delivery to verify timely arrival.
• Analyzed transportation data to identify improvement opportunities.
• Built and maintained strong partner relationships for smooth, cost-effective logistics.
• Coordinated dispatching hundreds of cars/units a week to accomplish daily delivery requirements.
• Handled invoices of multiple different vendors (detail, mech work, dealership work, transportation, keys) and processed them to get paid every week.
• Handled vehicle and personal property redemptions for people who had their cars repossessed and then brought to the auction

• Checked in units being delivered to the auction and making sure they had the correct location and dealer stickers on units before brought into gates
• Exited sold/not sold units off the lot and handled gate passes for these units
• Trained new employees on the processes and responsibilities for the security/operations staff
• Manually did inventory for all units either every evening after close or the following morning Monday-Thursday and sometimes Saturday inside the auction’s gates
• Organized units on nights before and morning of auction every week to ensure they were in the correct spot/lane

• Processed customer transactions efficiently using POS systems.
• Provided excellent customer service by addressing inquiries promptly.
• Assisted in inventory management by restocking shelves as needed.
• Collaborated with team members to enhance workflow efficiency during peak hours.
• Trained new staff on cashier procedures and customer engagement techniques.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.

• Maintained accurate cash drawer and balanced end-of-shift reports.
• Greeted customers entering store and responded promptly to customer needs.
• Stocked aisles when I had down time at the register
• handled costume stocking in the back when shipments came in.

• Welcomed guests, ensuring positive first impressions through friendly interactions
• Worked concessions, cashiering while cooking orders in the kitchen
• Monitored auditorium for cleanliness and safety compliance during screenings

• Checked in students for classes
• processed payments
• helped travel and set up for dance recitals